Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Recent customer reviews

Filter by Traveler Type

 

Excellent

8.2

based on
1079 reviews

774 reviews in English

Value for Money
7.9
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (1079)
Sort by:
Tjhin H. Business travelers Indonesia, July 16, 2014
Clean, Good Location, Friendly Staff

Clean, Good Location, Friendly Staff
8
I stayed here during business trip and was satisfied with the hotel. The location is good, clean, and the staff is helpful.
Report this review
Rusdi R. Couples Indonesia, July 14, 2014
Nice Hotel but terrible breakfast

Clean, Comfort & Central Located
6.3
my second time to stay to this hotel, but now I don't like the breakfast food and restaurant staff services.
Report this review
Yan C. Business travelers Indonesia, July 11, 2014
Satisfied

location, breakfast, room
8
Good
Report this review
Gopi B. Business travelers Malaysia, July 2, 2014
simple and nice hotel

staff service and room
8.3
I stayed for a day on my biz trip. They staffs are very friendly and the food in hotel is also great. Its a nice and simple hotel to stay
Report this review
May E. Business travelers Malaysia, July 2, 2014
This hotel location is good, staff is helpful

room big,convenience, good service
6
Report this review
Erik T. Families with young children Indonesia, July 1, 2014
ok

ok
6
ok
Report this review
Ma C. Couples Australia, June 29, 2014
Comfort stay

Location facility cleanliness
7
Overall satisfied, one of the the best in Medan Fairly new, staffs are mostly friendly
Report this review
Ma C. Couples Australia, June 27, 2014
Good location/ambiance

The lobby of the hotel is quite big and modern with tight security check which is outstanding for medan standard
7
Overall, I enjoyed my stay in this hotel. Room is big and comfortable with good standard of cleanliness, however the room service was rather disappointing, then again it is expected in Medan. Im impressed with the hotel after all, as I wasnt expecting anything like this, then again I might be bias.
Report this review
Joanne F. Business travelers United States of America, June 25, 2014
Good for a conference

location, spacious, price
5.3
Stay was at the Serviced apartments which are on the other side of the building. It is quite a far walk from the hotel check in. The staff on the serviced apartment side are not always there and for short term stays they make you walk all the way to the hotel lobby if you need anything. The serviced apt room was dark and not very well kept. Dirty sofa. Water cooler leaked all over the floor at 10pm at night and it took over an hour for the engineering and housekeeping to get it fixed. Next time will stay on the hotel side.
Report this review
Lia Y. Business travelers Indonesia, June 23, 2014
great, comfy, unforgetable moments

friendly, clean,greeny
8
best hotel and medan , centralized location, next to railstation that ca bring us to the airport , near to the big and brand new shopping mall
Report this review
Previous page 241 - 250 of 774 reviews Next page
Grand Aston City Hall Hotel & Serviced Residences Medan - Hotel ExteriorGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - Demitasse LoungeGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Buffet Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - D’HeritageGrand Aston City Hall Hotel & Serviced Residences Medan - Rosewood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Sandalwood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Gaharu Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Cypress Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Mahagony Grand BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - Tjjuana PoolsideGrand Aston City Hall Hotel & Serviced Residences Medan - 1 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - 2 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - Apartment BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe CornerGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Premier DeluxeGrand Aston City Hall Hotel & Serviced Residences Medan - Premier Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Exterior


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C01