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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Recent customer reviews

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Excellent

8.2

based on 1135 reviews

816 reviews in English

Value for Money
7.9
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (1135)
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Lia Y. Business travelers Indonesia, June 23, 2014
great, comfy, unforgetable moments

friendly, clean,greeny
8
best hotel and medan , centralized location, next to railstation that ca bring us to the airport , near to the big and brand new shopping mall
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Suhail N. Families with young children India, June 15, 2014
Great Hotel for family stay

Spas, Value for Money and Location
9.3
I would expect that child option is also given while booking the hotel . The hotel is at best location and near to all city attraction . Highly recommended for all kind of traveler
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M N. Families with older children Malaysia, June 4, 2014
Comfortable stay with excellent & friendly service

Attentive staff, centrally located & value for money
8
Very nice & eventful. The rooms were adequate but the kitchen require a bit more utensils. The 2 bedroom apartment is recommended for family stay.
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Angelia W. Solo travelers Indonesia, May 28, 2014
Excellent

Great hospitality, clean room, variant food
8.3
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Kiah P. Business travelers Singapore, May 25, 2014
good

spacious, comfy and clean
8.7
It was comfortable and easily accessible. The security is quite strict and we feel at home. The food is so so only.
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Keke A. Business travelers Indonesia, May 23, 2014
Contemporary Interior, Colonial Exterior

Design, location, service
7.3
The hotel has a very well preserved colonial exterior and yet the interior is very contemporary. Heaps of restaurants around.
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Yan G. Families with older children Malaysia, May 23, 2014
Comfortable and safe hotel

Big space however quite wasted space only have one double bed for one bed room apartment. Hotel with security check and feel safe
7.3
Request for additional bed but charge is too high like can book for a budget hotel. So slept at sofa. Breakfast buffet just normal not able to find an excellent Medan styled foods.
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Mohammed K. Business travelers United Arab Emirates, May 18, 2014
I wouldn't stay there again.

Location, room size, and close to main attractions.
5.3
Frankly, I was very disappointed with the quality of food at the restaurant for buffet dinner. The food was cold and old! The breakfast in was fine. As usual, the hotel asks you to pay a deposit for food and minibar consumption. However, in this hotel they will ask you to pay, at the restaurant and when they deliver the food to your room, dispute the fact that your deposit covers and much exceeds the food cost! This becomes an annoying matter! Even the staff feel embarrassed to ask you to settle the bills, knowing that you have much more than the bill amount as your deposit. Every time, you have to Wait to get a clearance to charge to your room, or to ask you to pay. They even tell you at the time of your check in that you will be charged, if you loose your key card. During my current trip, I have stayed in Aston in 2 different cities. I fund that both hotels are having the same policies.
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Mike M. Business travelers Indonesia, May 9, 2014
Nice hotel in good location

New hotel, good location, value for money
8
New hotel, good room size, nice breakfast, good location.
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Mike M. Business travelers Indonesia, May 9, 2014
Nice hotel in good location

good location, new hotel, value for money
8
new hotel, good room size, good breakfast, good location.
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Grand Aston City Hall Hotel & Serviced Residences Medan - Hotel ExteriorGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - Demitasse LoungeGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Buffet Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - D’HeritageGrand Aston City Hall Hotel & Serviced Residences Medan - Rosewood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Sandalwood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Gaharu Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Cypress Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Mahagony Grand BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - Tjjuana PoolsideGrand Aston City Hall Hotel & Serviced Residences Medan - 1 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - 2 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - Apartment BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe CornerGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Premier DeluxeGrand Aston City Hall Hotel & Serviced Residences Medan - Premier Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Exterior


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