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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia (Show on map)

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Area: Medan City Center Number of Rooms: 250
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
701 reviews

Value for Money
7.9
Location
8.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.8
All reviews (701)
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Antonius S. Business travelers Indonesia, August 12, 2012
response time for service is very slow

strategic location
5.3
The standard hospitality service at front desk is below Aston Group standard. Lack of courtesy and smiles and more focus on stringent rules on the explanation to us when we arrived. They treat customers like numbers due to high occupancy of the hotel.
Nightlife Tip: walking distance to Merdeka Square
Victor L. Couples Singapore, August 7, 2012
Great Location with awesome service but lousy club

Customer Service
9.7
We went to Medan with minimum knowledge but we received maximum help from the counter staff. There are no difficulties communicating with them in English. They are able to give the pros and cons of each attraction up front to prevent disappointment and they are very friendly. Only con is the music club located in the hotel, charging exorbitant price for a bottle of wine, perhaps because we are not locals. They are only able to grasp very simple English and they are the reason why the staff performance drops.
Nightlife Tip: Not much nightlife here in Medan.
Sau L. Couples Malaysia, August 6, 2012
Lovely and comfy hotel

Room is spacious & clean
8
The staffs are all very polite and helpful. Breakfast is indeed a feast with a wide range of food. Many types of traditional kuehs are available too. The bed and sofa chair is very comfortable.
Nightlife Tip: Merdeka Walk is just across the road.
Sonja A. Couples United States of America, July 30, 2012
Great hotel in city center

location, service, breakfast
8.7
Although not a huge fan of the city of Medan itself, this hotel was a great find! The value for money was really quite good. The room was spacious and bright and the bed soft and comfortable. By far the biggest plus was the breakfast. I never expect much with hotel breakfast service but I was impressed by the variety and quality of the food they provided. I generally only stay in Medan on my way to Lake Toba, but I would definitely stay at this hotel again the next time I'm passing through.
Tommy W. Business travelers Singapore, July 29, 2012
Good price and location

Staff is very accomodating
9.7
have not been in this hotel before, but ! what amaze me is how affordable itis wi excellence services and the room is huge as well.loce the massage as well on the 3rd level, good touches, definitely reccomended for business and holiday! ohyrs ! a must try banana fritter
Eddie N. Business travelers Malaysia, July 23, 2012
Great Apartment

Wonderful and clean
8.7
Ample room, comfortable and clean, definitely a place to come again.
Roby G. Solo travelers Indonesia, July 23, 2012
Hotel with nice spa

Spa
8.7
This hotel is located at the heart of Medan city. Merdeka Walk is just at the opposite of the hotel where you can easily walk towards it in less than 5 minutes. Another benefit of this hotel is that the spa whirlpool is amazingly spacious, you should try it!
Nightlife Tip: When you are bored at room, don't worry! Try Entrance, one of the most happening dance club in Medan. When you feel starving at midnight, Merdeka Walk food stalls is just located at the opposite of the hotel with nice crowds to look at.
Eddie N. Business travelers Malaysia, July 23, 2012
Great, Pleasant hotel, good location & comfortable

Clean, quiet, central
9.7
one of the best hotel around. spas and good food. location near to merdeka walk foodstalls.good for the adventurous!!
Frank B. Groups Ireland, July 21, 2012
Pleasant hotel, good location & comfortable

Good location, nice facilities, friendly service
8
Stayed here with a group of friends for a night in Medan before making the Lake Toba journey. Rooms were spacious, clean and comfortable. Decent surroundings for food and drink, nice hotel bar. Breakfast buffet was solid. Staff were helpful in arranging transport and making reccomendations.
Nightlife Tip: Not too much in terms of nightlife in Medan and can finish urgently. Would reccomend spending a night or not too much time to maximise your stay in Lake Toba
David F. Groups United Kingdom, July 21, 2012
Perfect location for central Medan

Clean, Central, Quiet
9
Perfect place to stay to see Medan before an early departure to Toba
Sightseeing/Attractions Tip: Lake Toba

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Grand Aston City Hall Hotel & Serviced Residences MedanGrand Aston City Hall Hotel & Serviced Residences Medan - Hotel ExteriorGrand Aston City Hall Hotel & Serviced Residences Medan - Night Building ViewGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - Demitasse BarGrand Aston City Hall Hotel & Serviced Residences Medan - Demitasse LoungeGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Buffet Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - D’HeritageGrand Aston City Hall Hotel & Serviced Residences Medan - D’HeritageGrand Aston City Hall Hotel & Serviced Residences Medan - Rosewood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Sandalwood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Gaharu Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Cypress Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Mahagony Grand BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - Mahagony Grand BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - Tjjuana PoolsideGrand Aston City Hall Hotel & Serviced Residences Medan - Room ServicesGrand Aston City Hall Hotel & Serviced Residences Medan - 1 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - 2 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - Apartment BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe CornerGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Premier DeluxeGrand Aston City Hall Hotel & Serviced Residences Medan - Premier Deluxe Bathroom

Customer Reviews - Grand Aston City Hall Hotel & Serviced Residences, Medan

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