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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Recent customer reviews

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Excellent

8.2

based on
1080 reviews

774 reviews in English

Value for Money
7.9
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (1080)
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Noor A. Groups Malaysia, June 7, 2015
Worth it

Friendly staff,quick services & cleanliness
9.3
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Yong B. Solo travelers Malaysia, June 6, 2015
Fabulous Hotel

location, staff professionalism, hotel facility
9.7
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.
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Yong B. Solo travelers Malaysia, June 5, 2015
Fabulous Hotel

Location, Staff Politeness, Hotel Facilities
9.7
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.
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Noorma A. Couples Malaysia, June 3, 2015
Very clean and comfortable room

Clean room. Friendly and helpful staff.
9.3
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Chong I. Groups Malaysia, June 1, 2015
Clean, spacious, comfortable

Great location, very polite and attentive staffs, nice hotel
9.7
Great experience
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Brian R. Solo travelers Malaysia, May 31, 2015
As always my favourite

Staff performance, room, cleanliness
9.7
As always, my favourite hotel in Medan. Great location, near the train station, and the hotel even picks/send me to/from the train station - so it's very convenient. Great eateries just opposite the hotel, though crossing the road to get there can be scary at times (weekdays). No complaints whatsoever - all positive remarks for Grand Aston.
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Aditya N. Business travelers Indonesia, May 27, 2015
Centrally located hotel

centrally located
5.7
This hotel is centrally located, closed to food stalls. Hotel room is standard, and need detail touch up. A bit long to wait elevators.
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Razali D. Families with older children Malaysia, May 26, 2015
Great location. Others need improvements

location at centre of Medan city, spacious apartment & near to merdeka Walk
7.3
grand Aston Apartment located at the centre of medan city. The apartment is spacious but need to improve on facilities to be regarded as 5 stars. There is no microwave and kettle power source. The aircond remote control also shared among 5 aircond units. The buffet breakfast almost the same daily and nothing to shout. All in all its still good experience to stay in Aston.
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Maggie L. Groups Malaysia, May 25, 2015
Very comfortable , Great breakfast , helpful staff

Comfortable, convenient , helpful staff
9.7
This hotel is the best in Medan, opposite the street is Merdeka walk, easy to find food. The room very comfortable. The staff is very helpful and can speak good English. The best in the hotel is their breakfast, value for money.
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David B. Groups Australia, May 24, 2015
Staff, location, comfort

Clean rooms, great bathrooms
9
Comfortable
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Grand Aston City Hall Hotel & Serviced Residences Medan - Hotel ExteriorGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - LobbyGrand Aston City Hall Hotel & Serviced Residences Medan - Demitasse LoungeGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Buffet Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - Spoon DiningGrand Aston City Hall Hotel & Serviced Residences Medan - D’HeritageGrand Aston City Hall Hotel & Serviced Residences Medan - Rosewood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Sandalwood Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Gaharu Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Cypress Function RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Mahagony Grand BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - BallroomGrand Aston City Hall Hotel & Serviced Residences Medan - Tjjuana PoolsideGrand Aston City Hall Hotel & Serviced Residences Medan - 1 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - 2 BedroomGrand Aston City Hall Hotel & Serviced Residences Medan - Apartment BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe CornerGrand Aston City Hall Hotel & Serviced Residences Medan - Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Premier DeluxeGrand Aston City Hall Hotel & Serviced Residences Medan - Premier Deluxe BathroomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Guest RoomGrand Aston City Hall Hotel & Serviced Residences Medan - Exterior


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