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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia (Show on map)

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Area: Medan City Center Number of Rooms: 250
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
66 reviews

Value for Money
7.8
Location
8.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.5
Groups (66)
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Chin W. Groups Malaysia, March 1, 2015
comfort

location, comfort, clean
7.7
Yee B. Groups Malaysia, February 25, 2015
Good location, further improvement for rooms

Locations, service, apartments for families
7.3
Overall we are happy with the hotel location, the service and general conditions of the hotel. Merdeka Walk is just across the road and we had a good supper there with lots of choices. 2 things to further improve: The Samsung aircon in the room was very noisy, it disturbed our sleep at night. The table lamp was not working, the light bulb was left on the bed side table but this was ignored by the house keeping.
Kah M. Groups Malaysia, February 22, 2015
As expected of a 5 star hotel

Service, cleanliness, location
9.3
Overall I had a pleasant stay at Grand Aston. Staff can speak good English and service was good. Check in was a breeze and the reception tried their best to accommodate my request. Their Chinese restaurant serves decent Chinese food.
Teck M. Groups Malaysia, December 14, 2014
Excellent Location and Staff

Staff, staff & Staff
10
Excellent experience with all their friendly staff. With those smile on faces, this is the best place to stay in Medan. All other aspects are equally high standard.
Alex C. Groups Indonesia, December 6, 2014
excellent

best location, spacious room, direct link to room
9.3
Anchalee K. Groups Thailand, November 9, 2014
Perfect Hotel

Location, spacious room, good staff
9
Everythiing is perfect except the smoking smell on the 5th and 6th floors
Voo N. Groups Malaysia, September 30, 2014
good clean hotel

1. good location 2. good staff 3. clean rooms
9
Benny P. Groups Indonesia, September 1, 2014
a good hotel in medan

location, comfortable, friendly staff
8.7
a good and recommended one
Abdul R. Groups Malaysia, April 27, 2014
awesome!

nice, value for money, good location!
9.7
awesome staff, awesome food, awesome service!
Hendra U. Groups Indonesia, April 8, 2014
pleasant stay

location, cleaniness, great staff
9
large room, with connection door. clean and spacious bathroom. centrally located at downtown. nice view from our room.

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