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Recent customer comments

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Very good



based on 1432 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.6
  • Food/Dining 7.1

8.3 jennifer S.
Australia
December 06, 2011
great location , good price
Great beach front position
older hotel butin great location near new bars and restaurants

9 Matthias B.
Germany
December 01, 2011
Great hotel next to the beach
pool and the beach
everything was nice...a little bit trouble to get double bed instead of twin bed, but at the end it was solved

7.3 Peter N.
Australia
November 27, 2011
Just out of Seminyak, however close enough
Good facilities, clean and affordable
for the money i paid, the garden suite was excellent value - i was pleasantly surprised with my room. grand balisani suites is located on the beach just north of the main part of seminyak. a taxi costs approximately rupiah to the centre. on the downside, the beach had so much rubbish piled up on the sand in front of the hotel, there would be no way i would consider swimming there. the hotel needs to clean this up daily! the breakfast was quite good and they provided a good selection to eat. staff were friendly and polite.

8 Freddy P.
Indonesia
November 30, 2011
great view with great staff
right by the beach
the hotel was really relaxing. the layout of the floors are rather confusing and winding but it gives an impression of more like being in nature than a hotel. very suitable for relaxation and at times the hotel has in house entertainment which is good for family or couple. breakfast is quite good with quite a range of different kitchen. staff are all friendly. receptionist is a bit less friendly, unfortunately.

5 Marc R.
Switzerland
November 13, 2011
over priced hotel with good location at the beach
at the beach
compared to other hotels it is too expensive for what it is. the rip-off becomes blatant when they're asking per hour internet access. it's a slap in the face considering that all restaurants, mini markets and other hotels offer it for free!! it's a first and last time at this place.

9.7 Andreia S.
Brazil
November 11, 2011
Lovely hotel and service with a smile
Traditional Balinese style and right in front of the beach. Perfect!
With the hotel shuttle service we could enjoy the "quietness" of the resort but just go to the busier Legian and Kuta almost at any time. Very convenient! And the staff was so friendly! Great feeling! I definitely recommend it!

10 ZICHUAN L.
China
November 11, 2011
nice view and all people are friendly
great location, nice landscaping of hotel
the hotel is really nice, you can see the ocean when u at the balcony.

9 Mohd R.
Malaysia
November 19, 2011
Stunning, excellent hotel, great location
Location
We had a lovely 6 nights here, room was quite spacious, brilliant decor. The landscape is breathtaking with a touch of traditional bali motive. The swimming pool and the beach arent too crowded. My partner had diarrhoea, that probably because he never had that much of asian food before.

7.3 Georgina W.
Australia
November 12, 2011
Great Staff
Staff, pool
We booked a deluxe sea view room, but on arrival we were told they didn't have any as the hotel was full. This was a little disappointing, however they did upgrade us to a very large garden view room which was really lovely, the bed was great and the bathroom was very luxurious and enormous. The staff were really lovely here, the guy in charge of the entertainment and bar area (I think his name was Ben)was so enthusiastic and a real asset to the hotel. Breakfast was very good buffet style and the dining room looked over the pool and ocean. The pool area was nice, it looked like they were doing a bit of upgrade work around the place, but that didn't affect anything and the gardens were very nice. The beach is a bit barren here and the was building work going on around the hotel, not the prettiest place to be, however it was still a good stay, and as mentioned before it was all the very attentive and friendly staff that made the place.

9.3 Kelley G.
Australia
November 08, 2011
Lovely atmosphere and excellent value
Delightful pool, Balinese decor, cheap inhouse food and drink
This is a lovely place offering excellent value for money. The food and drink were the cheapest I have had in a resort and always quality. The deluxe garden view suite was gorgeous and enormous and we felt like travelling royalty. Staff were lovely (as most Balinese are) and they treated our ten month old daughter like a princess. Pool area lovely and relaxing and basically a nice mix of nationalities.