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Recent customer comments

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Very good

based on 1444 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.0
  • Location 7.4
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.1

Ryan N.
Hong Kong
May 29, 2016
Decent hotel overall with some small issues.
The room was very spacious and generally in good condition. More care needed to be taken with cleaning though, as the venetian blinds were very dusty, and created quite a cloud when we first drew them up. There was a dead light in the bathroom which needed to be replaced and the door could not be simply shut (we had to lock it with the sole key provided in order for it to stay closed). The pool and surrounding area was well maintained and nice to relax around. The breakfast buffet had a decent variety of freshly prepared food. Although the package was advertised as free wi-fi included with our room booking, the system was unusable in the room due to signal range. Not a big problem as the lobby and poolside wifi worked fine. Finally the mini-bar prices kind of ridiculous compared with the mini-mart literally outside the hotel entrance (about 1.8x the price of the same products in the store).

breck R.
May 18, 2016
Great vacay in bali
Great staff, great location, perfect view of the ocean and great chilled place with a nice pool to relax and have a few bingtangs and strawberry dequaries!! Will definitly come back to Grand Balisani Suites

Leanne T.
May 15, 2016
4th time there
Amazing as always. Beautiful food, location and fab staff. We will be back

Michael A.
May 13, 2016
Great value, friendly staff, nice pool and right on beach.
I had a garden view room at end and the room was quiet clean and spacious. My room deal was without breakfast. I might recommend getting breakfast deal as the hotel is fairly far from restaurants and shops. Overall a good stay and I would stay here again.

Janice S.
May 12, 2016
Delightful Traditional Balinese Hotel
We stayed in a Deluxe Garden View room on the first floor overlooking a delightful garden & fish pond and we could see the ocean as well. The hotel was lovely, pool was great though the water temp was a little cool at times. Fantastic breakfast (ask for bacon), relaxing massage and garden surrounds. Villas at the front near the beach were truly amazing. Terrific friendly staff. Rooms right at the back facing the wall were not so good, no view. Our room was huge, convenient separate dressing area and very large bathroom, balcony was delightful. No WiFi though, need to go to the restaurant or lobby area. A couple of nice warungs close by and a sunset chill out bar was awesome. You can walk along the beach to Seminyak, not that far, or grab the free shuttle bus and get a taxi back at night.

Katie A.
May 11, 2016
Lovely Beachfront Villa
Very nice villa with beautiful view and private pool. Right on the beach for excellent sunsets!

Vera H.
May 09, 2016
Nice traditional hotel
Great location with direct access to the beach. Big pool. Lots of activities. Happy hour, nice drinks. Great service, friendly and attentive staff.

Vera H.
May 09, 2016
Great location on the water
Quiet hotel with beach access. Lovely and helpful staff. Clean rooms.

Vera H.
May 09, 2016
On the beach. Large pool, happy hours. Big rooms and bathroom.

Zeyar H.
May 09, 2016
Never try to stay there.
Terrible reception service. Try to charge me even already paid in advance. Very poor housekeeping standard. Even cannot clean well for cups. Shuttle service also terrible. They do not send the place mention on paper.Send only two third. Beach is not good. Cannot swim or play. Waves are so high. Do not recommend. If you want good rest or pleasant trip. Never ever stay at this hotel.