or

Enter your dates to check availability and book this hotel

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

Book now!

Formerly : Mercure Kota Kinabalu

"front counter services, clean, and environment ..."

  • Catherine, Malaysia
  • November 25, 2014
  • Area: Location: 1 Borneo
  • Rooms : 325
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 500,000 hotels
  • Here to help in
    English & 12 languages
Don't wait until it's too late! Book now so you don't miss out on today's rate. Agoda Tip

Book Now Pay Later

Available now on thousands of hotel rooms worldwide.

Book smarter. Book agoda.

Room Types
Max
Rates
Standard
Gallery Room (Internal Window) with Breakfast
Standard With Breakfast
Gallery Room (Internal Window)
Gallery Room (Internal Window)
Standard
Superior
Superior With Breakfast
Superior
Deluxe King
Deluxe King
Grand Deluxe
Grand Deluxe - Honeymoon Package
Grand Deluxe
Grand Deluxe - Honeymoon Package
Executive Suite
Executive Suite

 

When would you like to stay at this hotel?


Photos of Grand Borneo Hotel

Grand Borneo Hotel Kota Kinabalu - Standard
Standard
Grand Borneo Hotel Kota Kinabalu - Superior
Superior
Grand Borneo Hotel Kota Kinabalu - Deluxe King
Deluxe King
Grand Borneo Hotel Kota Kinabalu - Gallery Room
Gallery Room
Grand Borneo Hotel Kota Kinabalu - Grand Deluxe
Grand Deluxe
Grand Borneo Hotel Kota Kinabalu - Grand Deluxe
Grand Deluxe
Grand Borneo Hotel Kota Kinabalu - Executive Suite
Executive Suite
Grand Borneo Hotel Kota Kinabalu - Executive Suite
Executive Suite
Grand Borneo Hotel Kota Kinabalu - Grand Suite
Grand Suite
Grand Borneo Hotel Kota Kinabalu - Exterior
Exterior
Grand Borneo Hotel Kota Kinabalu - Swimming Pool
Swimming Pool
Grand Borneo Hotel Kota Kinabalu - Fitness Center
Fitness Center
Grand Borneo Hotel Kota Kinabalu - 6 Soul Out Restaurant
6 Soul Out Restaurant
Grand Borneo Hotel Kota Kinabalu - Sidewalk Cafe
Sidewalk Cafe
Grand Borneo Hotel Kota Kinabalu - Lobby
Lobby
Grand Borneo Hotel Kota Kinabalu - Interior
Interior
Grand Borneo Hotel Kota Kinabalu - Interior
Interior
Grand Borneo Hotel Kota Kinabalu - Interior
Interior
Grand Borneo Hotel Kota Kinabalu - Meeting Room
Meeting Room
Grand Borneo Hotel Kota Kinabalu - Meeting Room
Meeting Room
Grand Borneo Hotel Kota Kinabalu - Meeting Room
Meeting Room
Grand Borneo Hotel Kota Kinabalu - Karaoke - Private Room
Karaoke - Private Room
Grand Borneo Hotel Kota Kinabalu - Karaoke - VIP Room
Karaoke - VIP Room
Features of Grand Borneo Hotel
Facilities

24-hour front desk

24-hour room service

ATM/cash machine on site

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

shops

smoking area

Sports and Recreation

fitness center

indoor pool

karaoke

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

Indonesian

Malay

 

Book now!

Sale ends soon!

The island of Borneo is a colorful mix of nature and indegenous cultures and is just below the typhoon belt. The Kinabalu National Park, a World Heritage site 90 kilometers from the hotel, is popular with visitors with many opting to climb Mount Kinabalu. Grand Borneo Hotel is part of the 1Borneo hyper mall, set to become the largest lifestyle shopping mall in the area. All the rooms at the Grand Borneo come with flat screen TVs, and the hotel includes rooftop meeting and boardrooms. There are several malls, as well as a street market and handicraft market. With shopping, dining, and entertainment all under one roof, the Grand Borneo Hotel is an excellent choice. The island of Borneo is a colorful mix of nature and indegenous cultures and is just below the ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
12:00 PM

Distance from City Center
12 km

Distance to Airport
17 km

Earliest Check-In
02:00 PM

Number of Floors
17

Number of Rooms
325

Room Voltage
240

Time to Airport (Minutes)
15

Year Hotel Built
2008


Recent customer comments

Filter by Traveler Type

 

Good

7.4

from 1889 reviews

Value for Money
7.6
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (1889)
Tsuey W. Solo travelers Malaysia, November 28, 2014
HotelWith Everything Under One Roof

Cleanliness, Easy access to shopping centres and helpful, knowledgeable and friendly staff.
9.7
It has always been my first choice. The location is not far from the city. I feel safe and secure in the room. Everything that I want and need is within my reach. The staff is always helful and goes out of his or her way to give a helping hand.
Catherine L. Families with young children Malaysia, November 25, 2014
good and satisfaction

front counter services, clean, and environment
9.3
Sangat Memuaskan
King T. Couples Malaysia, November 25, 2014
Near 1BorneoMall

Good Location..if promo price can stay along..drive car also can wait parking front hotel
9.3
Jiaming L. Families with older children Malaysia, November 25, 2014
Pleasant Stay!

Location, Hotel Staffs, Cleanliness
8
My second time staying in this hotel. No regrets on coming back again!
Yee C. Families with young children Malaysia, November 25, 2014
3 Nights Stay

Direct access to 1 Borneo Hypermall, Room temperature control works effectively, Generous numbers of pillow provided .
6
Pei Y. Business travelers Malaysia, November 25, 2014
overall satisfactory

location, clean, basic
7.3
Boon K. Families with older children Malaysia, November 23, 2014
Worthy stay

Reasonable price, comfortable and good location
8.3
I stayed in Grand Borneo for 4days 3nights. The bed is very comfy and can fit 3adults. The price is also very reasonable and the staffs are very helpful and friendly.
Choo A. Families with older children Malaysia, November 22, 2014
good

quiet, clean and friendly staff
6
satisfactory
Fadzrina B. Couples Malaysia, November 22, 2014
Just an okay accomodation

Friendly staff and a comfortable bed
6
There is nothing special about this hotel. The plus about this hotel is that the staff are friendly thou irresponsible and the food is good. The condition of the room was below average as the sofa has some stains on it and one of the blinders was busted which was such a negative point for me. This is because when i booked this room it was only for the advertise view. I specifically requested for a higher floor, yet i was given a room on the 9th floor which my view of mount kinabalu was blocked by a huge dome of the building. I was too tired to change room due to that we arrive at the hotel about 1pm, the receptionist that checked us in told us that the room was not ready and was advised to hangout at the mall which was attached to the hotel, and she will call us once the room is ready. so we had our lunch and walked, no called was made to us, by 4pm plus we approach the front desk anyway because we were to tired and found that our room was ready for sometime already. I question why was there no call made to inform us, and the hotel personnel just apologies and said that her colleague might have forgotten. This is quite frustrating as we were very tired. That was not all, when i called and complain for the busted blinders, i had to call twice before they come and fix it. The staff of this hotel was friendly but not responsible. My intention to get a good rest with a perfect view was not met.
Yoong S. Families with older children Malaysia, November 22, 2014
poor management staff performance

close to UMS where my convocation is held, otherwise I have no idea what is best about this hotel
5.7
overall is ok actually. The room, reception, cleanliness are quite standard. The only problem is when we make a room service call, the respond is very slow. After we called for room services, we waited for more than 30 minutes before we make second call and followed up again. In a total of 3 calls I make, their respond still the same, "we will contact the respective department and come back to you asap". Lastly, I still have to go down to reception and ask again.

Book now!

Sale ends soon!

Customers who looked at this Hotel were also interested in......

Cititel Express Kota Kinabalu Hotel

Cititel Express Kota Kinabalu Hotel

Good 7.3

from 3665 reviews

Hotel Area: Kota Kinabalu

Friendly, close to city & comfort stay. Miss, Malaysia November 25, 2014
Oceania Hotel

Oceania Hotel

Very Good 8

from 1270 reviews

Hotel Area: Kota Kinabalu

Courtyard Hotel

Courtyard Hotel

Good 7

from 1518 reviews

Hotel Area: 1 Borneo

Gaya Centre Hotel

Gaya Centre Hotel

Fantastic 8.2

from 10054 reviews

Hotel Area: Kota Kinabalu

Have Wifi, room not clean, helpful staff. Vui, Malaysia November 24, 2014
Customers like this hotel for:
Area recommended for:
  • family fun
  • restaurants
  • shopping
Distance to airport:
  • Kota Kinabalu International Airport (13.3 Km)
Customer comments:
  • "Close to shopping mall" , "Good service"
Top attractions in the area:
  • Hypermall (0.0 Km)
  • 1Borneo Hypermall (0.2 Km / 3 min walk)
  • University Malaysia Sabah (0.8 Km / 10 min walk)
  • Suria Sabah Shopping Mall (7.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


AS-AGWEB-3A06