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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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Formerly : Mercure Kota Kinabalu
Grand Borneo Hotel Kota Kinabalu - Standard Grand Borneo Hotel Kota Kinabalu - Superior Grand Borneo Hotel Kota Kinabalu - Deluxe King Grand Borneo Hotel Kota Kinabalu - Gallery Room Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - Lobby Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Swimming Pool Grand Borneo Hotel Kota Kinabalu - Fitness Center Grand Borneo Hotel Kota Kinabalu - 6 Soul Out Restaurant
Grand Borneo Hotel Kota Kinabalu - Sidewalk Cafe Grand Borneo Hotel Kota Kinabalu - Karaoke - Private Room Grand Borneo Hotel Kota Kinabalu - Karaoke - VIP Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Exterior
Area: 1 Borneo Number of Rooms: 325
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1846 reviews

Value for Money
7.6
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (1846)
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Hossain S. Families with older children Singapore, October 22, 2014
Stay at GrandBorneo

Convenience of having Megamall, Friendly staff, more than enough sofa on every floor
5
Apart from the convenience of having a mall downstairs, there is absolutely nothing in close proximity. Rooms were clean, staff is friendly, but you have to pay more for a view, that is expected. Gallery View means view of their bamboo wallpaper. All that doesnt bother me if only they didnt have a ridiculous policy of only validating the parking ONCE even if you stayed a whole week. It is kind of an expectation to me, adequate parking should be reserved for hotel guests and free. In the event this cannot be provided, they should validate the parking for every night that i stay in their hotel. For that reason(short-sighted policy), i will not recommend anyone driving to stay at this hotel.
Vei K. Couples Malaysia, October 20, 2014
Very bad mannered Front Desk Manager
2
I checked in but forfeited the room charge and moved next door to Novotel due to the unacceptable attitude of Front Desk Manager who mentioned that I could have upgraded you or provided breakfast but I just didn't want to. She was supposed to be the highest ranking officer in charge when I checked in at 1030pm on a Sunday night.
Yin K. Couples Malaysia, October 6, 2014
Comfort

Cleanliness, convenience, comfortable
8
Great. Should have try out the swimming pool, which looks great.
Haji I. Families with young children Brunei Darussalam, October 5, 2014
Hotel is not as expacted

Easy shopping area, convinient for shoppers
6.7
Hotel location is good.. But hotel is not clean..
Suryati S. Couples Brunei Darussalam, October 5, 2014
Quite good if you're not picky

The location was good for those who are interested in shopping at OneBorneo because it's located right next to the mall. Hotel staff service was good and courteous, room was quite clean as well.
8
It was a pleasant stay. We got a superior room on the 16th floor - which has a lovely view of the KK city at night. The room was smaller than what we expected based on the photos and website but it wasn't too bad. Staff service was fast and polite - they always had a smile on their faces which was refreshing! the only issue we had was the flooring of the hotel room. It had been raining 3 days straight and towards the end of the our stay, water was seeping from the wooden floors which (when stepped on) caused puddles of water to come out. but aside from that, it was a pleasant stay. Wouldn't mind coming back to this hotel - perhaps when it doesn't rain!
Bibi M. Groups Brunei Darussalam, October 5, 2014
Good value for stay

Good location, affordable, clean
10
Excellent
Muhammad S. Business travelers Malaysia, October 1, 2014
Good stay for business

Easy to located, near to shop, cheap
7.7
Good stay for business
Azman A. Families with young children Brunei Darussalam, September 27, 2014
Grand Borneo Hotel
4.3
n/a
Hin F. Business travelers Malaysia, September 25, 2014
Value for money

Good location and value for money
6
Good location and value for money
Muhammad F. Families with older children Malaysia, September 20, 2014
Great hotel in shopping mall

Delicious breakfast, nice staff, good room service
9.3

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Grand Borneo Hotel Kota KinabaluGrand Borneo Hotel Kota Kinabalu - StandardGrand Borneo Hotel Kota Kinabalu - SuperiorGrand Borneo Hotel Kota Kinabalu - Deluxe KingGrand Borneo Hotel Kota Kinabalu - Gallery RoomGrand Borneo Hotel Kota Kinabalu - Grand DeluxeGrand Borneo Hotel Kota Kinabalu - Grand DeluxeGrand Borneo Hotel Kota Kinabalu - Executive SuiteGrand Borneo Hotel Kota Kinabalu - Executive SuiteGrand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - LobbyGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - Swimming PoolGrand Borneo Hotel Kota Kinabalu - Fitness CenterGrand Borneo Hotel Kota Kinabalu - 6 Soul Out RestaurantGrand Borneo Hotel Kota Kinabalu - Sidewalk CafeGrand Borneo Hotel Kota Kinabalu - Karaoke - Private RoomGrand Borneo Hotel Kota Kinabalu - Karaoke - VIP RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Exterior

Customer Reviews - Grand Borneo Hotel, Kota Kinabalu

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