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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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Formerly : Mercure Kota Kinabalu
Grand Borneo Hotel Kota Kinabalu - Gallery Room Grand Borneo Hotel Kota Kinabalu - Standard Room Grand Borneo Hotel Kota Kinabalu - Superior Room Grand Borneo Hotel Kota Kinabalu - Deluxe King Grand Borneo Hotel Kota Kinabalu - Deluxe Twin Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - Bathroom Grand Borneo Hotel Kota Kinabalu - Lobby Grand Borneo Hotel Kota Kinabalu - Lobby Grand Borneo Hotel Kota Kinabalu - Borneo Privilege Lounge Grand Borneo Hotel Kota Kinabalu - Borneo Privilege Lounge
Grand Borneo Hotel Kota Kinabalu - Borneo Privilege Lounge Grand Borneo Hotel Kota Kinabalu - Borneo Privilege Lounge Grand Borneo Hotel Kota Kinabalu - Borneo Privilege Lounge Grand Borneo Hotel Kota Kinabalu - 6 Soul Out Restaurant Grand Borneo Hotel Kota Kinabalu - Sidewalk Cafe Grand Borneo Hotel Kota Kinabalu - Bubble Bar Grand Borneo Hotel Kota Kinabalu - Bubble Bar Grand Borneo Hotel Kota Kinabalu - Karaoke - Private Room Grand Borneo Hotel Kota Kinabalu - Karaoke - VIP Room Grand Borneo Hotel Kota Kinabalu - Swimming Pool Grand Borneo Hotel Kota Kinabalu - Fitness Center Grand Borneo Hotel Kota Kinabalu - Swimming Pool
Area: 1 Borneo Number of Rooms: 325
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2139 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (2139)
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Seng K. Couples Malaysia, May 5, 2015
Hotel within shopping mall

shopping, location & foods
7
It's pleasant stay in this business hotel where just located next to the biggest shopping mall in Sabah with easy access to variety of foods and shopping outlet.
Mami K. Couples Japan, May 5, 2015
Great hotel amazing room but far from everywhere

Room size, facility, great staff and clean
8.7
Great hotel nice staff everything is there. We stayed in a king size room with a bathtub and shower. Only problem was that there was only the bus 2RM that connects us to the city center(Kota Kinabalu) about 20~30mins that finish at 20:00 We were planning to rent a bike but only one place rent a bike and no bike was available when we were there Many car rentals but that also depends on the availability Great hotel next to a mall with everything, the only problem was transportation
Vee M. Groups Malaysia, May 3, 2015
Totally not a four star hotel

Location only
6
Poor maintenance (Dirty carpet, broken toilet tiles, faulty shower, clogged shower drain, aircon not functioning properly, weird lingering smell around room) which is such a shame since we feel this hotel has the potential to be a very nice place to stay (good location and beautiful room design & set up). The staff however were very attentive and responded to our complaints immediately. My advice to the hotel management team is to improve on their hotel maintenance. After staying here for two nights we will not come back again. The four star label is definitely overrated and we rather stay at another hotel nearby with the amount we paid.
Hon M. Business travelers Malaysia, April 24, 2015
My only choice to stay when i am in Kuching

location, clean, value of money
7.7
i like to room design, simple and nice
Chan P. Business travelers Malaysia, April 22, 2015
Huge room , broken cabinet

Huge room, attached with shopping mall
6.7
this is my second visits. It's seem a bit aged due to no maintenance. The carbinet is broken.
Kar H. Families with young children Malaysia, April 18, 2015
Everything was good except the housekeeping

Location , wifi , breakfast
8
Good location , room was good (we booked executive suite ) only drawback was the housekeeping . Never wash cups and toilet was not clean enough .
Rosfariza M. Business travelers Malaysia, April 17, 2015
Good for family and business

staff was helpfull...nice...
7.3
Everything was good...food was good but need to improve interm of variety of food
Sherlyn A. Families with young children Philippines, April 17, 2015
Good for shopping

Location
5.3
Very convenient for shopping. Booked for deluxe king room but it's very dusty.
Hon M. Business travelers Malaysia, April 15, 2015
i back again!

location, room design, value of money
7.3
it is always my choice when i travel to Kuching, easy to find foods, environment also nice
Nurhidayah H. Couples Malaysia, April 15, 2015
very nice hotel

cleanness, nice, modern
9

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