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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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Formerly : Mercure Kota Kinabalu
Grand Borneo Hotel Kota Kinabalu - Standard Grand Borneo Hotel Kota Kinabalu - Superior Grand Borneo Hotel Kota Kinabalu - Deluxe King Grand Borneo Hotel Kota Kinabalu - Gallery Room Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Grand Deluxe Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Executive Suite Grand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - Lobby Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Interior Grand Borneo Hotel Kota Kinabalu - Swimming Pool Grand Borneo Hotel Kota Kinabalu - Fitness Center Grand Borneo Hotel Kota Kinabalu - 6 Soul Out Restaurant
Grand Borneo Hotel Kota Kinabalu - Sidewalk Cafe Grand Borneo Hotel Kota Kinabalu - Karaoke - Private Room Grand Borneo Hotel Kota Kinabalu - Karaoke - VIP Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Meeting Room Grand Borneo Hotel Kota Kinabalu - Exterior
Area: 1 Borneo Number of Rooms: 325
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1785 reviews

Value for Money
7.6
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (1785)
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James O. Solo travelers Malaysia, August 16, 2014
Comfortable and clean hotel

Convenient location, clean and efficient staff
7
I was given a room with connecting doors. I prefer not to have this room next time. The clients next door were very noisy up till 4am. Grand Borneo should seriously look into soundproofing these rooms.
Siti N. Business travelers Malaysia, August 11, 2014
Maintenance in the shower room for water flow

Clean. Comfort. Spacious
7
Sie P. Couples Malaysia, July 31, 2014
Good location

Hypermall attached, Wifi is fast, Cheap rate with agoda
7
Jacqueline Y. Families with older children Brunei Darussalam, July 31, 2014
Bad customer service
4.7
When we check in, the receptionist was slow and it took more than 20 mins for her to process it, & the worst thing was they did not even bother to carry our luggages upstairs as well as during checking out where we saw the bell boys standing at the lobby there with their empty luggage trolleys.
Wee M. Families with young children Brunei Darussalam, July 29, 2014
Good location, but hotel slightly run down

Location
6.7
Joanne L. Families with young children Malaysia, July 29, 2014
Great Location, near shopping centre

Location, comfort, convinent
6
Except the slow action by the counter staffs durng check in, overall satisfy
Chee S. Families with young children Malaysia, July 28, 2014
Great Location

Location, $
7
It was pleasant. Has booked into this hotel a couple of times. However, I think that some renovation got to be carry out as cracks could be seen in the room now. The water drainage system in the washroom need to be look into as the room we were staying got "flooded" after every shower.
Ong G. Families with older children Malaysia, July 27, 2014
Good location

good location, good location, good location
6
Good location, Fast Internet and Clean
Tan H. Couples Malaysia, July 27, 2014
Near shopping areas

near to sightseeing place especially gunung kinabalu
7.7
The staffs are not friendly to the guest. A nice hotel in Good location within 1Borneo Mall. Easy access to shopping centre. Starbucks coffee just beside entrance lobby. Nice hotel in general. Its connected to the mall so shopping and dining were easy. Public wifi provided though the speed is slow most of the time.
Tan H. Couples Malaysia, July 27, 2014
shopping hotel

Staff, location and location
7.7

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Grand Borneo Hotel Kota KinabaluGrand Borneo Hotel Kota Kinabalu - StandardGrand Borneo Hotel Kota Kinabalu - SuperiorGrand Borneo Hotel Kota Kinabalu - Deluxe KingGrand Borneo Hotel Kota Kinabalu - Gallery RoomGrand Borneo Hotel Kota Kinabalu - Grand DeluxeGrand Borneo Hotel Kota Kinabalu - Grand DeluxeGrand Borneo Hotel Kota Kinabalu - Executive SuiteGrand Borneo Hotel Kota Kinabalu - Executive SuiteGrand Borneo Hotel Kota Kinabalu - Grand Suite Grand Borneo Hotel Kota Kinabalu - LobbyGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - InteriorGrand Borneo Hotel Kota Kinabalu - Swimming PoolGrand Borneo Hotel Kota Kinabalu - Fitness CenterGrand Borneo Hotel Kota Kinabalu - 6 Soul Out RestaurantGrand Borneo Hotel Kota Kinabalu - Sidewalk CafeGrand Borneo Hotel Kota Kinabalu - Karaoke - Private RoomGrand Borneo Hotel Kota Kinabalu - Karaoke - VIP RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Meeting RoomGrand Borneo Hotel Kota Kinabalu - Exterior

Customer Reviews - Grand Borneo Hotel, Kota Kinabalu

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