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Grand Central Hotel Shanghai

No 505, Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China 200001 (Show on map)

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Area: People Square and South Bund Huangpu Number of Rooms: 353

Recent customer reviews

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Fantastic

8.8

from 812 reviews

Value for Money
8.6
Location
9.4
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.5
All reviews (812)
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Abdullah M. Families with older children Saudi Arabia, August 20, 2015
Hotel design

Design, Lobby, big room
8.3
Very excellent and friendly
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Anthony W. Families with older children Canada, August 16, 2015
TW

X
9.7
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Pris C. Groups Singapore, August 13, 2015
Average stay

Location, Big rooms
6.7
The hotel location is excellent! We love the proximity of shopping streets and restaurants in the area. Rooms are comfortable and big! However, overall service of the hotel staff are far from 5-Star. Housekeeper came in to make-up our rooms when we were out even though we had left the 'Do Not Disturb' sign on. Front desk staff are not smiley or helpful even to provide basic information and instead directed us to the concierge. Wifi speed is slow and most of the time took a really long time to connect.
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Kian E. Couples Singapore, August 10, 2015
Great hotel but room for improvement

Location, Cleanliness& Comfort
7.3
Nothing much. It's a hotel that I have stayed before and enjoy it. However, one thing the hotel needs to do better is that they got to ensure that certain floors are non smoking regardless it is in the corridor or not. Mine is a non smoking room so I assume that the whole floor is non smoking however, there are people smoking inside other rooms and kept their door opened and also some others smoking openly in the corridor. I think the hotel needs to do something about it. Also, they need to remove the ash tray portion of the rubbish bin from the lift lobby. It gives people the impression that they can smoke.
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Bertrand U. Business travelers United States of America, August 2, 2015
Excellent Downtown Hotel

Location, Room Comfort, Fast Internet
9.7
Excellent business hotel located near People’s Square in downtown Shanghai. Close to the pedestrian mall with numerous shops and dining venues. Easy access to subway makes a quick trip to the aorport or around the city quite easy.
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Darius N. Business travelers Indonesia, July 23, 2015
Clean

Cleanliness, Comfortable & Roomy
9.7
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Maaz M. Business travelers Canada, July 21, 2015
great location

great location, walkable distance subway, hotel & staff welcoming
9.3
Me and my brother came on a business trip to Shanghai. Amazing hotel stay. English speaking and welcoming staff. Subway is very near. Lots of food and shopping options in nearby vicinity. For Muslims, couple of halal food options near by. Mosques are within 1-3 subway stops away. The hotel have a security deposit for each day. They hold $600 Canadian for our 7 nights hotel stay. Got back the money at the time of check out. You can either make the deposit by credit card, or any currency cash. Apart from the hotel stay just beware of agents across Shanghai wanting to sell you anything they can. Make sure don't fall in there trap.
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Sze H. Couples Singapore, July 7, 2015
Convenient and central location

Convenient, central yet quiet location
9.3
Great stay, was there for 4 days. Very convenient, has lots of eateries nearby. Good service from staff, good gym and pool facilities too
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Bin M. Business travelers Cambodia, July 1, 2015
40

180
8.7
1900
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Yu Y. Couples Malaysia, June 26, 2015
Good hotel

location...cleaners....service
8
I enjoyed the stay....everything is good....
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Customer Reviews - Grand Central Hotel Shanghai, Shanghai

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