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Recent customer comments

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Very good



based on 922 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Paige H.
Australia
July 01, 2015
good location, but few things lacking
Location
Location was fantastic, and the room was pretty good considering what we paid. However, we had a few issues with staff manners- one staff member lying about us having neighbours in the room next to us to avoid having to ask them to keep it down (they were screaming and banging on all the doors in the corridor at 3:30am). The cleaning ladies were polite and wonderful, as were the majority of the reception staff. The wifi signal was average, and dropped out a lot. The password was changed frequently without us being notified. The pool was definitely average, and we were disappointed that as hotel guests we couldn't enjoy the roof top view of the hotel without purchasing an overpriced beverage or food item.

Ge W.
Singapore
June 23, 2015
too expensive
hotel staff, hotel room and location
satisfied except the price

Kee L.
Singapore
May 27, 2015
Best location
Best location good food around cheap stuff everywhere
Big room n cheap

Linda P.
Australia
May 13, 2015
Love this hotel
room Comfort, staff and location
I have no issues with this hotel. It is clean, staff friendly and rooms are fine. Located in a busy shopping area it suits my needs. New food court on 5th floor is handy. Starbucks in lobby. free wifi in rooms.

Siriporn S.
Thailand
May 11, 2015
Good location, Staff Helpful and clean
Good location, Staff Helpful and clean
Good location, Staff Helpful and clean

Xiao S.
Singapore
April 24, 2015
A bit too dated
Location is good if you love to shop and dine at Chinatown, plus the staff are friendly
The hotel seriously needs some renovation done. But other than that, the location is great if you love Chinatown. Might be a bit difficult to get a taxi sometimes though.

LAI S.
Malaysia
April 13, 2015
great room
clean room ,great location and great food

Annette S.
Australia
April 11, 2015
location,
location,Coffee Shops , staff in lobby
Location is good for shopping.not as friendly as it use to be when the Princess Hotel. Bathrooms are very small.

Pusita P.
Thailand
April 08, 2015
great location with acceptable room comfort
location, size, room comfort
Pleasant stay, better than others in the same area, but not 4 stars.

Calvin S.
Singapore
March 08, 2015
Grand China Hotel
Location near chinatown/ food
Average :nothing to complain...just this hotel badly needed renovation