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Recent customer comments

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Very good

based on 930 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0
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Caroline C. from United Kingdom
Solo travelers
Stayed one night in December 2013
Location in China Town
Big hotel, has undergone some improvements. Food is overpriced & not so good. Breakfast was not included, so cannot comment. Have to pay extra for wifi. Bed was comfortable. The best thing about this hotel is its location in China Town.
Reviewed November 12, 2014

Edward B. from United Kingdom
Stayed 3 nights in February 2014
food, staff location
Reviewed October 28, 2014

Dorthe N. from Denmark
Families with young children
Stayed 7 nights in October 2014
Worn-out hotel, no cleaning, good food
We chose this hotel due to the need of wifi and because there is a pool. Then we could bring some work and the 5-year old could have fun in the pool. The wifi only worked in a small part of the hotel room (we had family room) and for one day it was out of function in all hotel. The pool was so filled up with chemistry that our son had rash all over the body. The aircondition worked fine in one part of the hotel room, and not in the other. So it was really difficult to have a temperature where it was possible to sleep. Also, the aircon was extremely noisy. The room as such smelled of glue; I suppose there must have been a refurbishment going on just before we arrived, but it was very unpleasant smell. There was no cleaning at all - only change of towels and emptying of dust bins. Not even quick sweeping of surfaces. Not too nice when you are a family also using the room for dining of food from room service. One evening room service came pretty quick, another we thought they had forgotten us - took more than half an hour. The employees are not very obliging, e.g. not even telling us when giving us passcode for the wifi that it only works for 3 days then we need to have another. We've stayed at other hotels paying much, much less in Bangkok and always met very kind people being very vigilant of customers' needs. The best part was the breakfast. Good thai selection of rice/noodles/fruit. Also, the location of the hotel is perfect if you like China Town.
Reviewed October 20, 2014

Cheu G. from Malaysia
Business travelers
Stayed 4 nights in February 2014
good environment with romantic swimming pool on the top floor & spacious room
Reviewed October 10, 2014

carrie L. from Singapore
Families with young children
Stayed 3 nights in October 2014
Old hotel but good location.
Good thing is near to Chinatown and a mall with lot of hand phone accessories.
Room is too old and not worth the price. I stay in the family suite. The free wifi not good. U got to login whenever u come back to the htl with a voucher code and even we login in the night the next morning u when offline again. Breakfast only so so and everyday the same. The outlook of the htl look new and renovated but the room is not.
Reviewed October 09, 2014

chee L. from Malaysia
Stayed 2 nights in June 2014
We are enjoying stay at Grand China Hotel.
We are enjoying stay at Grand China Hotel. Stuff friendly and helpful. We will come agian soon.
Enjoyable staying ar Grand China Hotel
Reviewed October 08, 2014

william C. from United States
Stayed one night in October 2014
Bed to hard
Bed was to hard for my comfort
Reviewed October 03, 2014

June N. from Singapore
Stayed 3 nights in September 2014
Staff, spacious room, near the shopping area
Reviewed October 02, 2014

Rachel Y. from Singapore
Stayed 3 nights in July 2014
Good Location , Pleasant hotel .
The location to chinese food is very convience , the staff is very helpful, can speak english well.
nice , pleasant stay , comfortable stay.
Reviewed October 01, 2014

lee C. from Singapore
Families with young children
Stayed 2 nights in September 2014
The hotel is good location
fast check in and out,lots food stall outside,fast wifi
Lots food stall outside hotel till night
Reviewed September 29, 2014