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More about this hotel:
    Area recommended for:
  • shopping
  • business
  • beaches
    Distance to airport:
  • Sultan Haji Ahmad Shah Airport (13.3 Km)
    Customer comments:
  • "Cheap price", "Friendly staff", "Great location"
    Top nearby attractions:
  • GSC East Coast Mall (0.2 Km / 3 min walk)
  • Berjaya Magamall (0.5 Km / 6 min walk)
  • Kompleks Belia dan Sukan Pahang (0.5 Km / 6 min walk)
  • Stadium Darul Makmur (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Grand City Hotel Kuantan I

B92, Ground Floor, Sri Pahang Business Centre, Jalan Beserah, Kuantan City, Kuantan, Malaysia 25300

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Features of Grand City Hotel Kuantan I

Hotel Facilities

  • elevator
  • family room
  • laundry service
  • meeting facilities

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel description
Conveniently located in Kuantan City, Grand City Hotel Kuantan I is a great base from which to explore this...see more Conveniently located in Kuantan City, Grand City Hotel Kuantan I is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. Within easy reach is Berjaya Megamall and Stadium Darul Makmur.

The facilities and services provided here ensure a pleasant stay for guests. To name a few of the hotel's facilities, there is free Wi-Fi in all rooms, meeting facilities, and a car park.

The ambiance of Grand City Hotel Kuantan I is reflected in every guestroom. The hotel's host of facilities and services ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Grand City Hotel Kuantan I.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (116)

Business travelers (45)

Couples (27)

Solo travelers (17)

Families with young children (10)

Families with older children (13)

Groups (4)

Above average
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (116)
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Wan G. Solo travelers
Malaysia, September 07, 2015
I was shocked when they told me that the room was fully booked and asked me to pay extra to get myself another room even though I've paid earlier using Agoda. The staff not friendly at all. She gave me wrong access card and when I return the card to her, with no sorry at all, she just gave me another key and said, 'oh okay, so you just use this key for your room'. They have this antic tv in the room with no sound control, my ceiling leaking as I stayed at the highest floor. So to traveler out there, please do yourself a favour by not even think to stay at this hotel. I have a rough night and bad experience with this hotel and I will never consider to stay at this hotel ever again!
Laila K. Families with older children
Malaysia, August 24, 2015
Feedback stayed at the hotel

Clean,no hassle check-in,ample parking space
Ok, had a good sleep
wu C. Business travelers
Taiwan, August 23, 2015
not satisfy

when we arrived, the staff told us there is no room for what we booked. but they give upgraded. the room is no wifi, this is the worst thing! 3G network there is also very poor, so that i can't do any work at night.
Tang F. Business travelers
Malaysia, August 25, 2015
need to refurmish

location, location, location
actually, wrongly booked this hotel to begin with.. wanted the newer Grand City which is behind this hotel. anyway, good location as it's literally in the city center. hv some nice decors at the lobby area. downside.. it is (and feels) very old but fortunately, well maintained as in it is quite clean and no foul smell etc. rooms are only fine for a few hours of sleep. overall gives me a feeling that the hotel have not been refurbished for a long time. i'll not stay in this hotel again until it is given a proper refurbishment, even at half the price i've paid for. many newer options available at the price level.
Ong K. Families with older children
Malaysia, May 14, 2015
Simply bad...

Grand City Hotel Kuantan I
Bad experience. No STAR for this hotel .
Lydia D. Families with young children
Malaysia, May 04, 2015

near shopping mall, lots of food, near beach
Mohd Y. Solo travelers
Malaysia, March 30, 2015
need more improvement
nothing best in this hotel...just to sleep only...air cond not functional..not come back this hotel
Wei C. Business travelers
Malaysia, December 19, 2014
Overrated as 3 star

The hotel was not 24 hours reception which is awkward and the room is so small with old furniture. Would not stay again in future.
Amrullah M. Business travelers
Malaysia, December 01, 2014
Grand City Hotel Kuantan I

Terrible... have to climb two storey building....
Jamayah H. Families with young children
Malaysia, October 19, 2014
Grand City Hotel Kuantan I

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