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Grand Coloane Resort

1918 Estrada de Hac Sa, Coloane, Macau

Recent customer reviews

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Very good

7.8

based on 1325 reviews

627 reviews in English

Value for Money
7.8
Location
6.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (1325)
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Sandro C. Couples Italy, December 29, 2015
no valur for money

only SPA is worthy
4
no maintenance since 15 years. room service poor.
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Alan C. Couples United Kingdom, December 28, 2015
Good location for Colanne and Hac Sa beach activit

Good location for Macau Golf and Country Club and activities around Hac Sa beach.
7.3
Overall this is a fully satisfactory hotel, but I would not consider it 5*. Rooms are in need of refurbishment together with certain parts of the hotel. However, the staff are extremely helpful and friendly to assist with any need. Very handy if you need to stay over for playing golf at MGCC.
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Brian K. Families with young children United Kingdom, December 26, 2015
Grand Coloane Resort - best for families

Friendly staff, peaceful and serene surroundings, facilities.
9.3
Staff were friendly and helpful. The Dim Sum at the Chinese restaurant is some of the best we have tasted, even when compared to Hong Kong eateries. Well equipped gym and plenty of space outside for children together with a play area.
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Sau W. Families with young children China, December 25, 2015
Generous hospitality

Location, service, amenities
9
We were offered complimentary birthday cake, desserts and Christmas cookies during our one night stay at the hotel and received a handwritten card by the hotel manager which was very heart-warming. Thank you !
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Pun H. Families with young children Hong Kong, December 25, 2015
BIG room, perfect for family.

space, view, value for money
8.3
Exceed my ecpectation.
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Juniata W. Families with older children Hong Kong, December 23, 2015
Has a great time.

So spacious! Comfortable beds. Loved the balconies.
9.7
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Fai C. Couples Macau, December 21, 2015
a hotel provides holiday relax feeling

relaxed environment, good view, big room
7.3
Everything was good except the shower water quantity was too small and the water was not hot enough. In addition, the neighbor rooms (mainland Chinese guys) were very noisy in the early morning 7am and late night 12, that somehow destroyed our holiday. Suggest the hotel to inform the guests to keep quiet while check-in and put a sign in the rooms to call their attentions. If possible, please arrange their room far from the guest requested quiet environment.
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Tse L. Families with young children Hong Kong, December 20, 2015
good environment

environment, huge room, quiet
6.3
hard wear is good, just that the communication among staff is poor. they kept telling me there's brunch buffet the next day (start at 11:30am), but turned out not.
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Milana R. Couples Russia, December 16, 2015
away from the hustle and bustle

The hotel was surrounded by nature, spacious, a good restaurant near by.
9.3
There was a free shuttle bus, very friendly staff, very big room and a terrace, warm indoor swimming pool and hot Jacuzzi. What else needed just to escape from the hustle and bustle and relax for a day? And great view and sound of the ocean of course.
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Siu F. Couples Hong Kong, December 13, 2015
nice

clean
7
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