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Grand Continental Kuching Hotel

Lot 42, Section 46, Jalan Ban Hock,, Kuching City Center, Kuching, Malaysia (Show on map)

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Area: Kuching City Center Number of Rooms: 180
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
678 reviews

Value for Money
7.3
Location
6.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.5
Food/Dining
6.5
All reviews (678)
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Twong Y. Business travelers Malaysia, May 22, 2014
Looks & feels like an old hotel.

the staffs are friendly n helpful.
5
Not a pleasant experience, changed 2 rooms bcos of aircon and electrical problems.But the staff was so helpful and friendly even changing room at 1.30am. The rooms are Dark and the electrical points are not working. The hotel rooms also need to change their wall paper to a bright & cheerful color.
Rosmah M. Couples Malaysia, May 18, 2014
value for money

clean bathtub,strategic location,good service
8
Siti M. Families with older children Malaysia, May 13, 2014
Quality time with my family

Spacious triple beds room, quiet and affordable for Kuching price
6.7
Check in and check out was very fast. Breakfast was okay but don't expect a lot of choices like the typical KL hotels. I booked a family room which was spacious and comfortable for me, my mum and my sister. The hotel is not very centrally located to Kuching Waterfront but there are a number of taxis outside the hotel for those who don't want to hire a car.
Blair C. Couples New Zealand, April 21, 2014
Godd buget accommodation

Good value for money, walking distanace to main shopping areas, staff helpful
7
Good value for money. Surprised that a non-smoking room stank of smoke but the staff attended to that for us straight away. A bit further out than most hotels but sill in walking distance or taxis were very cheap and readily available too.
Abd R. Business travelers Malaysia, April 15, 2014
Marvellous very exciting and good

Staff, Location and Internet
8
Marvellous very exciting and good
Yeoh E. Business travelers Malaysia, April 3, 2014
just okay, no big issue !

clean, big room and high speed internet
6.3
It is normal, no big issues, will stay back next visit trip.
Pei S. Business travelers Singapore, March 31, 2014
Close to local restaurants

Friendly staff
6.3
Susheila D. Couples Malaysia, March 17, 2014
A Really Heartwarming Stay

Service; room comfort; location
8.3
From the time of check-in to the time of check-out, it was a very pleasant and heartwarming experience. The staff went out of the way to make our stay enjoyable. Passwords for wi-fi facilities, for use both in the room and at the business centre were quickly provided. We requested for extended check-out and that too was quickly given. Truly the staff are not only friendly but also so helpful and courteous - from the front desk to the GM. GCKH will definitely be my choice for future trips to Kuching!!!
Chun C. Couples Malaysia, March 16, 2014
nice hotel

great location
7.7
friendly staff, easy access to food and shopping malls.
Kyle N. Couples Malaysia, March 16, 2014
Quite comfy but small rooms

Clean, Convenience and Easy Check In
7
The few problem that i have in this offer, is when they offer you a good price in Agoda, it is a simple small standard room, but still comfortable, so if you go for the one with the breakfast package then it is bigger room of 40sq.f. The rooms is still comfortable thou a bit of spider web and dust in the room, just a bit. Overall it was a nice stay, friendly staff, and good customer service, and efficient, but at times some of the gesture at the front counter need to be more cautious because don't let the guest see you were gossiping or talking about the walk in guests, perhaps hide somewhere to laugh and talk about it. Other than the rest of it are good.

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Customer Reviews - Grand Continental Kuching Hotel, Kuching

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