Very good 7.8
Based on 4496 reviews

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About Grand Copthorne Waterfront Hotel

Description

Grand Copthorne Waterfront Hotel is ideally located beside Zouk along the Singapore River, yet easily accessible by taxi from various business and entertainment hubs such as the central business district, Raffles Place, Orchard Road, and Chinatown. Ten minutes by taxi to Sentosa, Universal Studios, and the integrated resorts, the hotel boasts 574 exquisitely appointed guestrooms, each unit beautifully furnished, offering luxury, comfort, and relaxation. Grand Copthorne Waterfront Hotel's business facilities and the 34 versatile meeting rooms are among Singapore's best, featuring computer workstations, state-of-the-art audio visual equipment and more. For added comfort, the hotel boasts broadband Internet in all units, health and fitness facilities, Jacuzzi, swimming pool and tennis courts to keep guests entertained. Situated just 22 kilometers (12 miles) away from Changi International Airport, Grand Copthorne Waterfront Hotel is a perfect place for anyone who appreciates luxury, convenience, and class while staying in Singapore.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • tennis court(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • library
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 45 SGD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 22 km
Internet Usage Fee: 28 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 30
Number of Restaurants: 3
Number of Rooms : 574
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1999
Year Hotel Last Renovated: 2009
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Important notice

The property is undergoing renovation from 23 November 2015 to 31 August 2016. There will be some areas affected by the noise from 09:00 AM to 06:00 PM. For further queries, please contact the property directly.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

kevin G.
United States
July 23, 2016
Nice stay
Stayed here for two nights staff were friendly and helpful. I did pay for water view room but you could barely see the river and only if you looked right against the window and off to one side. So we were little disappointed with that. Breakfast was good and had large variety of Asian, Western and Indian food. Make sure if your drive you get parking voucher at front desk before you leave the car park so your parking card wont get charged. Over all had a good stay.

Dawn G.
United Kingdom
July 19, 2016
Hotel is not for kids
The hotel is clean and staff are helpful and friendly. However, they advertise at kid friendly and I would say they are not. There's nothing for them to do there. The restaurant is too fancy and expensive; nothing geared towards kids. The rooms don't even have one tv channel for young ones. The location is a bit far down the river. It's a 20 min walk to mrt and about 5-10 min for some restaurants and cafes. I'm not sure why this hotel is ranked as a 5 star. Although it's nice and clean, it's nothing special. Good hotel for adults without kids.

Aimerica M.
Philippines
July 18, 2016
Nice place
I had a good experience in this hotel. I will recommend to my friends

Hui L.
Singapore
July 18, 2016
comfortable
the hotel had already finish renovation work. location is near to great world city and chinatown and clarke quay. staff are frenly. room service is fast and large portion.

Jeremy P.
Singapore
July 16, 2016
Tenants in our toilet
Type of fly or insect made a home with its big family in our toilet ceiling.

Wai S.
Malaysia
July 14, 2016
Cleanliness
I was not provided bath towel after check in and there was unfinished coffee cup on the table when I check in the room. I called up the reception to feedback this. Besides, it doesn't anticipate customer's need eg: I requested to check out later due to my conference ended around 11.40am, I called up the reception for the favor, I was rejected and she only allowed to check out latest by 12.30pm after my persistence. I was so disappointed with grand copthorne as it happened to me in other hotel, they were so readily if any clients request for check out late with valid reason without charging even though there are not 5 star hotel. Overall it was not a pleasant stay in grand copthorne.

orin S.
Guyana
July 13, 2016
Comment
The service was friendly and efficient.

George Z.
Australia
July 12, 2016
Rip off
Rip off

Henny H.
Indonesia
July 11, 2016
big room n spacious
It wa a pleasant stay n the room is big n spacious.

David W.
Australia
July 11, 2016
excellent
Excellent


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