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Grand Copthorne Waterfront Hotel

392 Havelock Road , Clarke Quay, Singapore 169663

Recent customer reviews

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Very good

7.8

based on 4390 reviews

3732 reviews in English

Value for Money
7.6
Location
7.7
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (4390)
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Shella M. Business travelers Philippines, March 19, 2014
lovely, warm ,

location, center, elegant
9.7
It was a nice stay.. very comfortable..the only dissapointment is no wifi its chargable.. wherein other hotel is totally free
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Farah D. Business travelers Malaysia, March 19, 2014
Not too Bad!

Everything about the Buffet spread for all 3 best things
6
The room is just fine but they have quite good spread of buffet that amazed me. All in all, not much to comment.
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Priyantha D. Business travelers Sri Lanka, March 19, 2014
Surprising good value for a good hotel

Value for money, looks great, rooms are clean
7.3
Very pleasant. Ideal for business traveller who is looking for a better than budget hotel experience without a sizeable dent in travel budget.
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Dongwon P. Families with young children South Korea, March 18, 2014
great access to everywhere, good club lounge

access to boat station to clarkquay etc. kind staff, breakfast meal
10
boat station nearby you can ride up and down the river with a cheap price to clark quay, boat quay etc. great easy access. hotel staff very kind and upgraded us to a club room with access to club lounge with various treats. satisfied with the breakfast large choices.
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Koe L. Business travelers Malaysia, March 18, 2014
Very Good Value for Your Money Hotel

staff, rooms, location
9.7
Very pleasant. I have stayed here many time and will come back if the rates are good. Staff is very efficient and friendly. 4 star hotel.
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Jaslena A. Families with young children Malaysia, March 18, 2014
A total waste of time

None
3
1. Reception staff unfriendly, non-smiling and condenscending. 2. Room did not have in-room dining menu. Called room service to ask for one. During the 3 nights we stayed at the hotel, the menu never arrived despite us asking for it 2 more times after the first request. 3. 3 of us staying in the room, yet everyday we had to call housekeeping to ask for the 3rd towel as everyday they only provided 2 towels..... 4. Upon checking out, again unfriendly staff and none of the big smile and "Thank you for staying with us, hope to see you again", which is standard in other hotels in similar category.
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Ken T. Families with young children Philippines, March 17, 2014
Its a business hotel

Staff was very accomodating. Pool area was small but quiet. Breakfast was good.
6.7
Expected this to be a family hotel but it is more of a business hotel. Transport is challenge for individuals who want to take MRT, but taxi is readily availabke.
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Lishan W. Couples Singapore, March 16, 2014
Good.

Location staff and convenience
8
Good but the room does looks a little tired. However, you could opt for the club house if you would like a little luxury for a small premium
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Clarissa H. Families with young children Indonesia, March 16, 2014
Comfy hotel

Breakfast included
6.7
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Ying F. Couples Malaysia, March 16, 2014
ok but could be better

none
4.7
the experience was so so. for a hotel of its grade, we expected better breakfast. juices were diluted, coffee (expresso) was awful & pastries were stale. when we checked-in, the counter staff was a bit of a poker face. didn't seemed like she was interested to help (even though she did help). what happened to service with a smile?
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