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Grand Copthorne Waterfront Hotel

392 Havelock Road , Clarke Quay / Riverside, Singapore 169663 (Show on map)

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Grand Copthorne Waterfront Hotel Singapore - Exterior Grand Copthorne Waterfront Hotel Singapore - Hotel Entrance Grand Copthorne Waterfront Hotel Singapore - Lobby Grand Copthorne Waterfront Hotel Singapore - Exterior Grand Copthorne Waterfront Hotel Singapore - Exterior Grand Copthorne Waterfront Hotel Singapore - Exterior Grand Copthorne Waterfront Hotel Singapore - Guest Room Grand Copthorne Waterfront Hotel Singapore - Guest Room Grand Copthorne Waterfront Hotel Singapore - Guest Room Grand Copthorne Waterfront Hotel Singapore - Suite Room Grand Copthorne Waterfront Hotel Singapore - Executive Lounge Grand Copthorne Waterfront Hotel Singapore - Executive Lounge Grand Copthorne Waterfront Hotel Singapore - Meeting Room Grand Copthorne Waterfront Hotel Singapore - Ballroom Grand Copthorne Waterfront Hotel Singapore - Pub/Lounge Grand Copthorne Waterfront Hotel Singapore - Swimming Pool
Grand Copthorne Waterfront Hotel Singapore - Gym Grand Copthorne Waterfront Hotel Singapore - Swimming Pool
Area: Clarke Quay / Riverside Number of Rooms: 574
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
3411 reviews

Value for Money
7.6
Location
7.7
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (3411)
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Jaslena A. Families with young children Malaysia, March 18, 2014
A total waste of time

None
3
1. Reception staff unfriendly, non-smiling and condenscending. 2. Room did not have in-room dining menu. Called room service to ask for one. During the 3 nights we stayed at the hotel, the menu never arrived despite us asking for it 2 more times after the first request. 3. 3 of us staying in the room, yet everyday we had to call housekeeping to ask for the 3rd towel as everyday they only provided 2 towels..... 4. Upon checking out, again unfriendly staff and none of the big smile and "Thank you for staying with us, hope to see you again", which is standard in other hotels in similar category.
Ken T. Families with young children Philippines, March 17, 2014
Its a business hotel

Staff was very accomodating. Pool area was small but quiet. Breakfast was good.
6.7
Expected this to be a family hotel but it is more of a business hotel. Transport is challenge for individuals who want to take MRT, but taxi is readily availabke.
Lishan W. Couples Singapore, March 16, 2014
Good.

Location staff and convenience
8
Good but the room does looks a little tired. However, you could opt for the club house if you would like a little luxury for a small premium
Clarissa H. Families with young children Indonesia, March 16, 2014
Comfy hotel

Breakfast included
6.7
Ying F. Couples Malaysia, March 16, 2014
ok but could be better

none
4.7
the experience was so so. for a hotel of its grade, we expected better breakfast. juices were diluted, coffee (expresso) was awful & pastries were stale. when we checked-in, the counter staff was a bit of a poker face. didn't seemed like she was interested to help (even though she did help). what happened to service with a smile?
Marco T. Business travelers Indonesia, March 16, 2014
cool place to chill, clean, big room

clean neat tidy
6
I like this hotel because it stays at the heart of the city and easy access to shopping places. Mostly clean
Karen L. Solo travelers Singapore, March 15, 2014
spacious & comfortable

friendly staff, clean & comfortable
8
Cleaniness, spacious, & the location is good. Have good authentic food joints around.
Tanjung S. Business travelers Indonesia, March 15, 2014
Hotel very nice but staff unfriendly

Location, Food and Riverside
7
It was very nice but staff needs more training. Very cold and robotic
Arporntip C. Business travelers Thailand, March 14, 2014
Good

View
7
Adi P. Business travelers Indonesia, March 13, 2014
Luxury hotel

Friendly staff, great food, good location
7.7
It was a great pleasure to stay at this hotel, and they have friendly staff also.

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Customer Reviews - Grand Copthorne Waterfront Hotel, Singapore

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