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Very good 7.9
Based on 556 reviews

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About Grand Darmo Suite

Description

Built in 2013, Grand Darmo Suite is the first hotel in Surabaya featuring an interactive TV in the room. You can do many things from your room such as watch movies, video clips, and order room service. Well placed in the prime location, Juanda International Airport can be reached within 25 minutes, and famous city attractions and shopping malls like Surabaya Town Square and Ciputra World are just 10 minutes away. This modern, luxury hotel features 200 rooms designed with the perfect combination of contemporary architecture and chic, stylish, and exciting interior. All rooms are well equipped with a kitchenette, 32" LED TV with international channels, a coffee/tea maker, microwave, and Wi-Fi internet access. Relaxing recreations are provided such as a fitness center, swimming pool, and massage service. Other facilities like a restaurant, drug store, and wide parking area are also available to comfort guests. This luxurious Grand Darmo Suite ensures that guests will surely have a memorable time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • indoor pool

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • shrine
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • fireplace
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Dutch
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 02.00 Km
Number of Restaurants: 1
Number of Rooms : 200
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2013
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Food, drink and entertainment

Restaurant

Restaurant

Angling Darmo

Buffet

Buffet

Traditional Menu

Angling Darmo

Angling Darmo

Angling Darmo

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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 7.9
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

Nanik Y.
Indonesia
June 28, 2016
overall is good ..
just need to be expanded to a parking area

Erik H.
Indonesia
June 03, 2016
Great
Overall I enjoyed my stay at Grand Darmo

bevaola K.
Indonesia
May 20, 2016
Strategic location
Value for money

Russeto S.
Indonesia
May 18, 2016
satisfactory
I'd like to visit this hotel next time

Steve C.
United Kingdom
May 09, 2016
2 Nights Stay - Not So Grand!
Pros : Friendly Staff Near local food stalls Near Lotte & Carefour Not expensive Cons : Given 1 toothbrush between 2 people for 2 nights stay, even after reporting to front desk staff. No remote to turn power off on TV. Engineer came and said we had to get up, put our hands up the back of the wall mounted TV and pull out power cable. After I explained how crazy that idea was, he went and 'borrowed' another remote from another room! Wash basin had loose tap and water not drain away quickly Shower had no shower curtain so toilet area got very wet Shower had wall mounted soap/shampoo dispensers which I think are not hygienic. I was also disappointed that they did not follow a request to stop housekeeping from entering the room. We had a late evening pickup to drive to Mt Bromo and I forgot to lock the safe in the room. We phoned the hotel from the car to explain and ask them to not allow anyone into the room until we returned. On our return, the room had been cleaned and bed made up etc! Luckily there didn't appear to be anything missing from the safe!

Rudy P.
Indonesia
May 05, 2016
Semuanya Good
Semua nya Ok & Book Via Agoda

Jeremy F.
United Kingdom
May 02, 2016
Over night stay
I had a quick overnight stay everything was fin and staff helpful

SABARIAH M.
Singapore
March 15, 2016
Polite Staff, Comfortable to stay with, Nearby area
Staff was very nice-greeted us everyday, nice served breakfast, hotel was cleaned n comfortable to stay with...They even packed us breakfast on the last day as we catching our flight....Kuddos...Excellent service...Keep it up...

Indra W.
Indonesia
February 13, 2016
great location with a lot of food stalls around
good location, good services, standard breakfast

DADANG N.
Indonesia
February 09, 2016
Nice staff, clean & compact room, city center
It was nice to stay here during my business travel. Good and friendly staffs and cleanliness of the rooms are the plus points. The room itself quite compact for convenience stay, recommended for business traveler but not for family. Quite close to city center with choices of transportation modes. Taman Bungkul is just across the road (too close?) where youths and family take their nights for cheap local foods & drinks. But it's too crowded with lots of motorcycles parking so that you may be a bit not convenience when entering the hotel. In overall the hotel is recommended for business traveler or traveler without family.


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