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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
6556 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (6556)
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Yew J. Groups Singapore, November 6, 2013
Normal. As long the room is clean.

The teochew restaurant. The shopping area. The staff at reception still can understand simple English.
5.7
I just don't like the floor mat and sofa. Is quite dirty. The room curtains can't cover fully.
Colin N. Couples Singapore, November 6, 2013
Shopping is fun

Near shopping, centrally located, rooms available
6.7
Near shopping , rooms were standard and customer service was alright.
Bee L. Families with young children Malaysia, November 6, 2013
Careful of their staff. They will cheat your money

None
2.7
The staff of the hotel are poorly mannered. Upon check in, they force you to make multiple payments not stated in Agoda. The lobby manager threatened us that she will follow us at the CCTV at all times if we do not make the payment.Also they force me to pay for 2 bottle of drinks which we did not consume( just because they saw 2 open bottles which we bought from the basement). From the attitude of the staff at the lobby, it seems to project themselves as a team of con thieves. I would highly NOT recommend this hotel if you want to avoid losing your money. Their money minded con man attitude is a disgrace to Bangkok and here i advise all visitors to stay at another hotel as Grand Diamond is nothing but a place where tourists get their money sucked into. Thank you.
Kriska Y. Groups Philippines, November 6, 2013
Nice hotel overall, but needs some improvemen

spacious room, good location (close to shopping centers), easy to get a taxi
8.3
Namira J. Couples Singapore, November 6, 2013
A very pleasant stay

Located beside Platinum mall, very efficient check-in and out and nice city view
7.7
Was very impressed with the service, able to have early check in(as early as 10am). 20th floor view from hotel room was superb. Even though the room did not look new, it was still clean and well maintained. Would recommend this hotel for those who want to have an easily accessible shopping experience and do not mind if hotel is not that close to a BTS.
Desmond L. Couples Singapore, November 6, 2013
Comfortable bed. Convenient. Good location.

Comes with a kitchenette. 24hrs minimart downstairs next to hotel,
5.7
lousy service staff at reception. unfriendly. kitchenette does not come with any utensils or cutlery. You have to request for it. Good location and close to night market.
Chen J. Couples Singapore, November 6, 2013
Convenience as it's located beside Shopping Centre

Location. Convenience. Spacious Room
8
Pleasant stay as hotel was quiet and staff was helpful and attentive.
Chua H. Couples Singapore, November 6, 2013
Comfortable

Nice, Spacious, Clean
7.7
The hotel is nice with spacious room. Highly recommend.
Joseph L. Families with young children Philippines, November 6, 2013
Great Location, Good Value

Breakfast was great; rooms were spacious; and the location to shopping areas and street food was superb.
8.3
Would recommend this to families with children. Rooms are big and comfy, although dated. Buffet was complete. Pool for the hot Bangkok weather. Walking distance to the Pratunam Market and Platinum Mall. Con: far from the Train.
Remylyn Q. Families with older children Philippines, November 5, 2013
Satisfied, Comfortable, Value for Money

Execellent location for shopping, Room size, attentive staff, reasonable rates
8.3
I stayed at Grand Diamond Suites with my family. The size of the room was perfect for us. We loved the Bangkok city views by our window. Although the room is not new, as it's obvious in the furniture, the carpet, and the smell.. these downsides were offset by the location, which is by the way, my priority in choosing this hotel. The hotel staff were attentive and polite. Our requests were done with efficiency. We enjoyed our stay at Grand Diamond, it's perfect for your family! :)

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Customer Reviews - Grand Diamond Suites Hotel, Bangkok

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