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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
6809 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (6809)
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Carmen C. Families with young children Singapore, February 22, 2015
good location but needs renovation

i love the location of the hotel as it was in the heart of pratunam, right next to platinum mall. There is a supermarket and pharmacy at the basement which are really convenient.
7
I stayed in an executive double bedroom suite which was decent but not in pristine condition as the furniture was old and there were some stains on the carpet flooring. However, this can be easily overlooked if you are not too particular. The toilets and bathtub were clean. Wifi was free for 6 devices. After checking in, the bellboy brought our luggages up and knocked on the room door before entering--this creeped us out as it could mean that there was something unclean in the room. We ended up all bunking in the main bedroom and did not sleep in the other room which gave us an eerie feel. However, we did not experience any creepy encounters in the suite, except for one of the lifts which at one time, stopped on almost every level opening and closing even though no one pressed to enter or exit at those levels. Breakfast was boring with limited variety. The restaurant staff were slow in replenishing the food. The reception staff were also not very helpful when we requested them to call for a taxi but kept selling us the hotel's taxi service which was expensive at 700 baht. i would not mind staying at this hotel again given its superb location but i would recommend that the management gives it a major renovation and retrain the service staff.
Philip M. Business travelers Australia, February 22, 2015
Not clean hotel

If I am looking for location comfort and clean I would book in Amari hotel or the Berkeley hotel at the same area and similar price
4.7
I wasn't happy of the room condition
Foong M. Families with older children Singapore, February 22, 2015
General

Location friendly staff and wifi
9
Comfortable
Kah Y. Families with older children Singapore, February 21, 2015
Good location

location, spacious rooms
7
Overall stay was ok.. only downside was the lift was slow and difficult to get. only had 3 lifts and one was down on my departure date and had to wait very long to get a lift. Shopping mall is just beside the hotel and the basement of the hotel had a 24 hour mini mart
Sakda W. Couples Thailand, February 20, 2015
Good Hotel Near Shopping Mall

Good Hotel Near Shopping Mall
6.7
Good Hotel Near Shopping Mall, easy access but quite traffic , clean and confortable.
Yem T. Families with older children Malaysia, February 19, 2015
room and siting hall. location very good.

Room clean. Very cold Aircon. Easy access to anything. Modern hotel.
7.7
My stay are fine and will revisit the hotel for next trip.
Junainah J. Families with young children Singapore, February 19, 2015
improve on the lift too samll .

Clean room and very comfortable
7.7
comfortable and secure
Malisa G. Groups Singapore, February 19, 2015
Conveniently located, big rooms

conveniently located, big rooms and great service
7.7
conveniently located, big rooms and great service
Chia Y. Families with older children Malaysia, February 18, 2015
Bell boys were not honest

Location, convenience, breakfast
7
We bought stuff from Siam paragon and they arranged for free delivery to hotel for us. However, after whole day of shopping and reaching back hotel, we can't find the stuff and bell boys strongly denied that Siam paragon had delivered the item (even after they said they have checked). So we called Siam paragon, whom call back the hotel, which the bell boys then "magically" said they forgot to call us to pick up the stuff immediately. I am very disappointed with the hotel's honesty and I urge all customers to be careful if you were to have anything delivered to the hotel. Front desk was a bit rude when we can't understand their English pronunciation, and keep talking among themselves while serving us, which we find it very disrespectful. Otherwise the room was fine and location was good.
Rey C. Couples Philippines, February 18, 2015
Hotel is strategically located with very good staf

Very good location, excellent staff and reasonable hotel rate
9

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