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Very good 7.7
Based on 7915 reviews

Recent customer comments

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Very good

based on 7915 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3
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Lee X. from Singapore
Stayed 4 nights in November 2014
Will not stay again, unpleasant
near pratunam market and platinum mall
Emailed the hotel prior to arrival about needing a baby cot and there was not reply. Upon arrival, they sent us to an occupied room (really!?). Receptionists were cold and rude. Bellboy got a cab for us when we left for the airport and the price wasn't even agreed upon! He was more interested in asking us for tips and shoved us into the cab without agreeing on a price as soon as we pass them tips. Room cards do not work at all, swipe multiple times in lift and room door! Ask the receptionist and she has the cheek to ask if we pressed the wrong floor, and it happened to many visitors. Extremely unpleasant, will never be back!
Reviewed December 05, 2014

helen A. from Malaysia
Solo travelers
Stayed 3 nights in October 2014
Nice place to stay
location convenience, staff good service and comfortable room
satisfied with everything & location convenience.
Reviewed December 05, 2014

Xue L. from Singapore
Stayed 4 nights in November 2014
Great location but dirty rooms
Great location, easily accessible to many shopping areas
Carpets in room are kinda gross, no counter space in the toilet. Hotel staff are quite friendly and helpful. Rooms are big and spacious.
Reviewed December 05, 2014

Chia A. from Singapore
Stayed 4 nights in November 2014
Convenient Location
Convenient Location, Spacious Room and Breakfast variety
Lifts are slow and the interior decoration needs renovation. During our stay, we experience noise from the air-con and at times it is leaking. However, the location of the hotel is close to the shopping area and the room is spacious. It also a wide variety of food for the breakfast.
Reviewed December 04, 2014

siew T. from Singapore
Families with older children
Stayed 2 nights in November 2014
great location, but not for the fussy guests
location, TVs selections, free wifi
Main purpose choosing this hotel is to be near to the stretch of shopping centres. So, didn't expect to stay indoor In hotel most of the time. With this purpose In mind, this hotel meet my expectations.
Reviewed December 04, 2014

li T. from Malaysia
Families with young children
Stayed 2 nights in December 2014
very good location. many shops nearby.
location, breakfast range and spacious room
Great location. The platinum fashion mall is at the next door. One jusco store downstairs. Very convenient.
Reviewed December 04, 2014

Ong A. from Singapore
Stayed 5 nights in November 2014
Spacious, Located near shopping area, BUT old
Spacious, Located near shopping area
Room is spacious and hotel is located near shopping area. However, BTS station were far away, about 20 mins walk. Hotel is also very old and needs renovation. Housekeeping was not very consistent, whereby somedays the housekeeper did not refill beverages, towels, and bath floor mats. Concierge was not very helpful as they did not ask the taxi to on their meter on several occasions. Instead, the bell boys themselves open a price even before hailing a taxi for us.
Reviewed December 04, 2014

Yoke Y. from Singapore
Stayed 3 nights in November 2014
Big room
Good location, comfort & bug room
Reviewed December 04, 2014

tan X. from Singapore
Stayed 5 nights in November 2014
not bad
good location
Reviewed December 04, 2014

SENG L. from Singapore
Families with young children
Stayed 4 nights in November 2014
hotel standatd
location. value for money. acceptable standard
No complaints
Reviewed December 03, 2014