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2015
Very good 7.7
Based on 7908 reviews

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Very good



based on 7908 reviews
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3

Derrick T. from Singapore
Families with young children
Stayed 3 nights in May 2014
Getting bad to worse
nothing except location
Worse than my previous stays
Reviewed November 21, 2014

Derrick T. from Singapore
Families with young children
Stayed 3 nights in November 2014
Not as good as before
Location. Nothing else
I have stayed a few times in the past in this hotel. This time was the worst experience. Check in was late for 2 out of 3 rooms and refused to even return me the hours when I requested for a fair time for an hour of extension of only 1 room. My kids complained that the beds were squeeky. The second day, (we left at 8.00am and back at 2.00pm) the housekeeping did not make up the 3 rooms until we called them. The last day, (check out day) the house keeping make up the room at 10.00am when we still have the keys to the rooms. It was heywire. And we realized that the bed sheets were not changed for the rooms and were recycled for the next guests. Very unhygienic hotel. We also found potato chip crumps on the sofa on the first day which was left over by the last guest. They rooms were "cleaned" thru the motion. Front office staff was not as friendly and accommodating as before despite of me being a repeated customer of Grand Diamond. Disappointed and may try another hotel for a change next time.
Reviewed November 21, 2014

xia J. from China
Groups
Stayed 3 nights in November 2014
Food every day same
Servise smile
Reviewed November 20, 2014

Andrea C. from Singapore
Families with young children
Stayed 3 nights in November 2014
worth the penny
Location, room size, location
Great
Reviewed November 19, 2014

Kok T. from Malaysia
Families with young children
Stayed one night in November 2014
Needed renovation and very poor sound proof
Convenience for food
Not value to money.
Reviewed November 19, 2014

Daniel L. from Singapore
Families with older children
Stayed 4 nights in November 2014
Best Location In bangkok
Loication, Location & Location
A nice and old hotel with a spacious room and living room. Very convenient location for shopping (Pratunam Mall next door and morning market opposite), eating and walking distance to the train station.
Reviewed November 19, 2014

vanessa S. from Singapore
Families with older children
Stayed 3 nights in November 2014
Value for money
nice buffet, great location and good rooms
The room is good and hotel staff is attentive. Great location, next to pratinumm mall.
Reviewed November 19, 2014

vanessa S. from Singapore
Families with older children
Stayed 2 nights in November 2014
Good Location, next to platinum mall
Great location, nice buffet, spacious room
The trip was amazing. The room was big and there was plenty of space, with a build in living room. The hotel staff was prompt to request for the change of faulty light bulbs. Amazing location, close to platinum mall and easy to travel around.
Reviewed November 19, 2014

Sally S. from Singapore
Families with older children
Stayed 4 nights in November 2014
good location
good location, pratunam area, good taxi service
Reviewed November 18, 2014

lyc J. from Indonesia
Groups
Stayed one night in November 2014
Big room
Big room,shopping are,breakfast ok
Comfort for shopping cause is one step from shopping area
Reviewed November 18, 2014