arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (7764)

Business travelers (853)

Couples (2840)

Solo travelers (708)

Families with young children (1199)

Families with older children (879)

Groups (1285)

Very good
based on 7764 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 Yan T.
February 09, 2015
Good Stay!
Location, High Floor, Spacious
Very good experience. We've got a 2 bedroom suite - High Floor (23rd Storey) with excellent view. Spacious and comfortable and location is perfect! (just beside Platinum Fashion Mall) .. surrounded with places for Massages too. Will definitely stay again

7.3 shiyun W.
September 03, 2014
convenient location, clean rooms and value for $
location is conveniently located beside platinum shopping mall, within 30mins of taxi ride from airport and walking distance to mbk shopping or chitlom BTS
Marvellous stay,this is my second stay there within 2months, value for money, the room is explicitly big and clean. And the shopping around grand diamond makes me want to extend my days.

8.3 Lena D.
September 03, 2014
Back the 3rd time
Room Internet Location
This was my 3rd time still fine it fascinating, will surely be back.

8 Tony T.
September 01, 2014
Good location, Good cleaniess
Location, Cleaniess and near shopping mall
Overall the bellboys are friendly and will help you to get a taxi during peak hours. Rooms are nice and clean (carpet was abit old but still clean). Walking distance to Platinum Mall for more shopping! Evening time, you will see lots of street food vendors just outside the hotels..

4 Jennifer L.
September 01, 2014
Bad experience n disappointed
The staff were rude. Service poor . Hotel run down . Up keep poor.

8.3 Poh F.
September 13, 2014
location , location , location

7.7 Simon G.
October 02, 2014
Good location and decent place
Location. value. Location
overall was good. in what seemed like a tourist friendly part of Bangkok (there were several overpasses nearby). plenty of local food stalls and restuarants nearby.

8 Karen W.
September 01, 2014
Location, location and location

8.3 Ong L.
September 01, 2014
LOCATION - beside platinum mall & directly opposite Soi 19 famous wanton mee and pratunam market. FREE WIFI - free for 2 devices, strong connection. SPACIOUS ROOMS - with separate living room
LOCATION was fantastic, connects to Platinum Mall with a bridge, wonderful for rainy days. We went back to room to unload once our bags are full. Across the road is the famous Soi 19 Wanton mee, & the pratunam market. SPACIOUS ROOM comes with a separate living room with a 2 seater couch and a 2 seater dining table, big and cold fridge. Rooms are slightly older compared to Glow but still very well maintain and most imptly its clean. Have stayed in Baiyoke Sky, Glow, Center Point & Novotel, but still feel Grand Diamond is the most worth it, taking the price and location into consideration. Staffs can converse in english and are friendly. Most important thing we like about the hotel is you get to extend your stay on hourly charge, junior suites are at 200baht per hour, that is good as our flight was 1730hrs and we paid for a 2hr extension as we wanted a nice shower before we take the taxi to the airport. Grand Diamond will definitely be my 1st choice when i go back to BKK next year.

8 Jose B.
August 29, 2014
Location close to everything
Pleasant and comfortable