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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
6559 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (6559)
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Heidi C. Groups Singapore, December 2, 2014
Good service

clean spacious execellent location
8.7
Booked for one adult so hotel was reluctant to release breakfast for two even though our room rate includes breakfast for two adults. Hotel manager assist to solve by asking us to call hotline n request for amended itinerary to send to hotel for verification. Overall stay is comfortable n the location is very good with 24hr minimart below hotel n directly next to Platinum mall.
Tan T. Groups Singapore, December 2, 2014
not bad

good location
7.7
Lee X. Couples Singapore, December 1, 2014
Will not stay again, unpleasant

near pratunam market and platinum mall
5.3
Emailed the hotel prior to arrival about needing a baby cot and there was not reply. Upon arrival, they sent us to an occupied room (really!?). Receptionists were cold and rude. Bellboy got a cab for us when we left for the airport and the price wasn't even agreed upon! He was more interested in asking us for tips and shoved us into the cab without agreeing on a price as soon as we pass them tips. Room cards do not work at all, swipe multiple times in lift and room door! Ask the receptionist and she has the cheek to ask if we pressed the wrong floor, and it happened to many visitors. Extremely unpleasant, will never be back!
Ong S. Couples Singapore, December 1, 2014
Spacious, Located near shopping area, BUT old

Spacious, Located near shopping area
6
Room is spacious and hotel is located near shopping area. However, BTS station were far away, about 20 mins walk. Hotel is also very old and needs renovation. Housekeeping was not very consistent, whereby somedays the housekeeper did not refill beverages, towels, and bath floor mats. Concierge was not very helpful as they did not ask the taxi to on their meter on several occasions. Instead, the bell boys themselves open a price even before hailing a taxi for us.
Liangchao A. Solo travelers Singapore, December 1, 2014
Gd location

Location, facilities and comfy
7.7
Overall is alright but the bellboys are not helping to get meter cabs for us as travellers. Cabs that they helped us to hire are usually more expensive as they don't go by meter. When I went outside the hotel to the main road to hire the cabs, they are usually cheaper as they go by meter. Not very happy with the staff performance I would say.
Kheng N. Families with young children Malaysia, December 1, 2014
Great location for bangkok Shopping

Great location, friendly staff and spacious rooms
8
The overall experience was great but let down slightly by poor provision of free beverages such as tea bags, coffeemate and sugar. There were 2 sugar bags per room per day. The hotel was very stingy on this, these are not expensive items which they could have stock more. in addition, it was hard to locate the staff who clean the room to get additional stock.
Kwok O. Couples Singapore, December 1, 2014
Value for money

Location & spacious room
6.7
A value for money hotel with great location. The condition of the room is pretty old with dark dirty carpet.
Lee M. Families with older children Malaysia, November 30, 2014
Wifi slow , room are not so clean , a bit old

Convenient in out shopping ....
7
Ok ......
Pui Y. Groups Singapore, November 30, 2014
Great location and spacious rooms

Good breakfast and wide selection, good location with spacious rooms suitable for family or group travel
8.7
Jesslyn M. Groups Singapore, November 29, 2014
Favorite choice in bangkok

Good location , big rooms, friendly staff
10

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Customer Reviews - Grand Diamond Suites Hotel, Bangkok

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