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2015
Very good 7.7
Based on 7886 reviews

Recent customer comments

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Very good



based on 7886 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Lauretta T.
Singapore
August 21, 2014
Very nice modern luxury suite rooms!
Location, comfort and nice breakfast spread
It was a comfortable stay with very clean and modern room. Location is great. 2 issues we had was the water heater in the bathroom. It was either too hot but stays consistent or it goes hot and cold at random. Lifts also need upgrading as the card scanner did not work well in one of the lifts. Overall, it was still a good place to stay.

Lim S.
Malaysia
August 19, 2014
Great location
Great location, clean and big hotel, comfortable.
The location really great especially for shopper. The hotel room clean and big but the furniture quite old. Feel comfortable and safe at the hotel.

Simon O.
Malaysia
August 19, 2014
Good location
Good location, clean and comfortable

FEIFEI T.
China
August 19, 2014
Receiption never smile
1. Bell man provide us good service, call taxi for us with a very good price.
This hotel not allow to eat durian in the room. 1. Receiption never smile make us can not feel very good, when we ask the way, they don not well to answer. 2. Around this hotel so many shopping mall, that makes noisy from 7:00am, we can not take a break. 3.Room is big,but too old, many years no renew. 4. This hotel is the worst in my Thailand trip, I do not recommend.

Geok L.
Singapore
August 19, 2014
Nearest hotel to Platinium Mall
Convenient, Accessible & Value for money
We love this hotel because it's link to Platinium Mall. Need not to worry even on raining season.

Edwin W.
Canada
August 19, 2014
Diamond in the Rough
Attentive staff, pleasant but small pool, close to shopping
The wife and children really liked this place. The kids really enjoyed the service and the pool.

Zhen G.
Singapore
August 19, 2014
Good location with old funishing for group of 4
Close proximity to Pratunam market, Big Room for 4 person with 2 seperate room in a suite,
Room is big and comfy for 2 Bedroom Executive Suite. 1 bedroom has standing shower and bathtub while the other has only a standing shower. It also has a big living room, dinning area and a kitchen that but do note that there are no cutlery is provided. Furnishing and carpet of the room is old but that do not bother us much. Both electrical plug by the bed is controlled by the bedside controller. Hard to toggle on-off. Shower head pressure is strong. Hot water for the shower is hot but not as hot as those sauna dip kind. Breakfast spread not a lot. Just normal. Might consider opting out breakfast and dine outside. 24hr convenient store and Boot Chemist located just below the hotel. 5mins walk to Pratunam wholesale market, 15mins to Central World and Big C. 2nd floor of the hotel connect to overhead bridge. Easy to get a taxi outside the hotel. Room 2703 has nice city view facing Siam Paragon.

CAROLYN P.
United States
August 19, 2014
VERY OLD & DIRTY HOTEL...I WOULD NOT RECOMMEND!
COMFY BED, GOOD HOTEL BUFFET/FOOD & Gr8 SHOPPING/RESTAURANT LOCATIONS!
1st NITE WAS AWFUL--ROOM WAS DARK & KINDA SPOOKY, CURTAINS/DRAPES WER TORN & DIRTY, UNFRIENDLY FRONT DESK STAFF! COMPLAINED TO BE TRANSFERRED IN A NEWER & CLEANER ROOM WHICH THEY DID THE NEXT DAY! AIRPORT TRANSFER SERVICE IS NOT FREE & REQUIRES SERVICE CHARGE...WHICH THEY NEED TO SPECIFY FOR ONLINE CUSTOMERS! I WILL NEVER STAY HERE AGAIN NOR WILL I RECOMMEND THIS TO MY FAMLIZ, FRENZ, & TRAVELERS! AS A RETIREE & CONSTANT TRAVELER I CRITIQUE HOTELS, FOOD, TOURS, ETC & THIS HOTEL IS A DEFINITE NO NO...THUMBS DOWN FOR ME!!! 😡

SHU Y.
Malaysia
August 18, 2014
Centrally located
Value of money , good location and good breakfast
I'm satisfy with grand diamond hotel , centrally located easy to access to anywhere . Food stalls all around this hotel ,walking distance to Central world. Patunam mall just beside the hotel 3 min walk out from the hotel.room is very big and comforts . Helpful staff with good English speaking .

Shareen C.
Malaysia
August 17, 2014
Great
Friendly staff, clean and comfortable room
Great hotel. I won't change to any hotel if I'm going to Bangkok again.