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Recent customer comments

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Very good



based on 7763 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

8.7 Nathathai P.
Thailand
January 23, 2014
Nice place to stay in mid of the city.
Big room, easy to get arount to shoping and friendly staff.

8.7 Wai L.
Hong Kong
January 23, 2014
Close to city, large room
Large room, Close to shopping malls, lovely staff
Stayed in 1 bedroom suite for 5D4N, proximity to shopping & food malls, attentive staff, 15 mins walk to airport train.

7.7 Ng T.
Malaysia
February 19, 2014
perfect!
location, value for money and helpful staffs
We stayed at Grand Diamond suites hotel during the Bangkok shutdown. The location was just next to platinum shopping mall which made our shopping very very convenient. We hv walked several times back to the hotel to put our stuffs and head back to the shopping mall. There are also many local food around the hotel. On the day on our checkout, it happened to be the 1st day of Bangkok shutdown and the hotel arranged a tutu car to drive us to the BTS station and even helped us to carry our luggages up the stairs. We were very grateful as there are only two of us gals and our luggages are very heavy. If it's not for the staffs, we hv no idea how to carry up the stairs.

7 Suhaini K.
Singapore
January 16, 2014
Enjoyable stayed
Clean and big room with centralised location
It has been enjoyable stay even with the front desk staff which seem to be not helpful Kind of strange the restaurant include pork for breakfast with 'halal' certified

5 Hui C.
Singapore
January 16, 2014
poor staff services
near shopping area, room is quite comfortable
the services of the front desk staff were extremely bad. we encountered some issue during check in and the staff who was serving us was very rude. the room was quite comfortable but it was a bit dark and the furniture was rather old. the hotel is also quite far from both the bts/mrt and airport rail link. for the price that we are paying, we can definitely find better hotels with friendlier hotel staff.

7.7 Regina T.
Singapore
October 17, 2014
Decent hotel
clean spacious decent rooms

6.7 Sharon K.
Singapore
January 07, 2015
excellent location
location, security, big rooms
My stay pales in comparison to previous experience at the same hotel. The rooms badly need renovation, with musty smell everyday (even after housekeeping). Only draw is excellent location, next to Platinum Mall. You could practically drop off your bags at the hotel before heading back to the mall! Also, a peace of mind of good security in this hotel.

8 Hans S.
Norway
January 22, 2014
Confortable, central, nice rooms. shoppingarea
Central, shopping - big rooms
Perfect stay. To short only 2 days. Will recomand this hotel for frien come to Bangkok

7.3 Wahyuni B.
Indonesia
January 22, 2014
Reasonable rooms let down by plumbing.
Location, room size, price
Rooms are okay but kitchenette fairly useless with no utensils etc. Microwave is handy and the refrigerator is a good size. Hot water is pathetic with instant units being used but pressure very poor causing the heating unit to turn on and off frequently. Even when on and working at their best the water flow is weak.

7 Vincent S.
Singapore
February 28, 2014
great location beside platinum mall
location,location,location
the only good thing about this hotel is the location beside platinum mall. other than that, nothing fantastic.