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2015
Very good 7.7
Based on 7835 reviews

Recent customer comments

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Very good



based on 7835 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Amran R.
Malaysia
January 01, 2014
Good
Clean, access to restaurant & shopping mall
Hotel offer a very clean , easy access to areas like mall & restaurant . Staff are very helpful. Towel, Toilet & room are kept very clean. Value for money hotel. connection of wifi is good.

Nicholas H.
Singapore
January 01, 2014
Hotel stay was comfortable.
All the positive things about the hotel were checked in the boxes above.

HIENG L.
Malaysia
December 31, 2013
superperd
location shopping dinning
very very nice center location nice food walking distance nice to shop

Angeline T.
Singapore
December 31, 2013
convenient
near to shopping centre
We find the hotel very convenient to the shopping malls in pratunam area

SIM C.
Malaysia
December 31, 2013
cheap and nice, comfortable
nice staff, good breakfast, clean room
the hotel location is strategic, in center of town, surrounding with a few huge and famous shopping mall, and the transport is very convenient.

tan S.
Singapore
December 31, 2013
The hotel stay was alright.
Centrally located, close to shopping areas, easy access to public transport.
It took at least three hours for me to check in. The person behind the counter claimed that there was only one person cleaning up the rooms so we'd have to wait.

Serene T.
Malaysia
December 31, 2013
Great location, Clean room
Great location, just next to Platinum mall.
It was a great stay in this hotel. It is spacious and clean. Although the furniture are a bit old, still the hotel room is clean. Wifi connection is free to all the hotel guest, with rather fast connection. This hotel location is awesome. Below is a shopping mall, and next to it is Platinum Mall. Can shop till drop and put the shopping bags back to hotel and continue to shop. It is also walking distance to the nearest BTS station, easy to access.

CHENG L.
Singapore
December 31, 2013
not pleased at all
good location
1st the room didn't come together with the queen and king bed as stated in the website. 2nd the water heater was spoilt, water either too hot or too cold and the receptionist keep insisting we don't know how to use the tap.( even small kids know how to use the tap)

YongMing L.
Singapore
December 30, 2013
It was a pleasant stay in a conveniently location.
Good location, close to many eateries and shopping areas.
The hotel staffs were not helpful; we asked them to help us make a phone call to arrange for a reservation and they told us that they would not only charge us for it, but also would not help us speak (they wanted us to speak over the phone directly). We thought that it would be better for them to help us make the reservation since we were not conversant in Thai. Not sure whether its the hotel policy, if so, it needs to be changed. Apart from the unhelpful staffs at the front desk, our stay was pleasant. Staffs attended to us promptly whenever we requested for items to be delivered to our rooms.

Melody Y.
Singapore
December 29, 2013
Excellent location but service is not great
Location
The hotel is situated right next to Platinum mall and is very near MBK, which is great if you would like to spend some time shopping in the malls. However, we had to request to change room as the first room that was given to us on 15th floor was not very clean.