arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.7
Based on 7882 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7882 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

HAISHENG W.
China
January 16, 2014
good location, nice hotel for family
room, location, good restaurant

Suhaini K.
Singapore
January 16, 2014
Enjoyable stayed
Clean and big room with centralised location
It has been enjoyable stay even with the front desk staff which seem to be not helpful Kind of strange the restaurant include pork for breakfast with 'halal' certified

Sylvia L.
Singapore
January 15, 2014
Good for shopping hotel
Large room, 2 TVs, Large bathroom
Pleasant, next to Platinum mall and other major shopping areas are within walking distance. Very clean room and comfortable beds. The only glinch..the service staff helped to open a bottle a wine for us and half the cork ended up in the bottle.

Jasmine H.
Singapore
January 14, 2014
Comfortable and big room. Ideal for families
Free wifi, comfortable bed, mini kitchen
Staff were ok, not as friendly as your high end hotels. Staff at concierge was more friendly than reception. Hotel room is equipped with free wifi only for 2 devices and a mini kitchen area. I like how the room segregates living room and bedroom with a door. Time for upgrades and renovations.

Yap L.
Malaysia
January 14, 2014
Not value of the money and for the 4 star hotel
The best things in here is the hotel location , this hotel just located beside platinum mall and hotel do provide masssage service.
This hotel cannot rate as 4 star hotel , since all the furniture are old and the facilites are outdated. first , once i step in the room , the room are smelly and full of smoke taste. I am not a smoker. The room are look old. second , the hotel electricity will suddenly shut down, i face it during i am taking bath. Second the facilities in toilet are bad , the things are look old and have dust.

Ang R.
Singapore
January 14, 2014
I was amazed with the large room size. Fantastic!
Room space, Cleanliness & location.
I was pleased with the stay at Grand Diamond hotel, Check in was fast and the staff was friendly and helpful. The room space was awesome and location is nearby the shopping district. Highly recommended for peeps who wish to shop a lot in BKK!

Richard W.
Netherlands
January 14, 2014
Comfortable
Great breakfast, large room, good location

Carina L.
Singapore
January 14, 2014
Strategic location for shopping
Rooms are big, excellent location as hotel is right beside platinum mall and very attentive, friendly and helpful bellboy.
Hotel and room is old and lights in the room is very dim, however it is big, spacious and most importantly clean. Bell boy service is excellent and he is very friendly, genuine and helpful - always advise me to carry my bag infront for safety whenever he see me. Great hotel w good location and service if you don't mind a dim room.

Lynda M.
United Kingdom
January 13, 2014
Fantastic location, lovely hotel!
Location, comfort, helpful staff
We had a great welcome, early check in, and a lovely room. It must have been a self catering suite at some point, and although the kitchen facilities are not in use now it does give you a fabulously large lounge dining area. The tv can be turned to watch either in the lounge or bedroom. There are tea making facilities, and all the extras you would expect in a large hotel room. Bathroom was large and had both a bath and a walk in shower. Bed was huge and very comfortable. The location was excellent, walk out of the door turn right and you have a large shopping centre with food hall almost next door, and Central World/Siam Centre within five/ten minutes walk. Turn left and there is a large electronics store on several floors when you want a change. There are two sky train stops within walking distance, you can take the train to or from the airport at very little cost, and also a train to the river to pick up the tourist ferry which will take you directly to the bigger tourist sites such as the Royal Palace. The staff were very friendly and helpful, and the room was great! I would not hesitate to recommend this hotel to anyone wishing to stay in Bangkok.

Alberto M.
Australia
January 13, 2014
Value for money
Staff breakfast and location
Very Good.staff were great nothing a problem.breakfast was 8 out of 10. bed was firm and comfortable.carpets and chairs in the room had a few stains.that was the only thing wrong.all in all good.