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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 7139 reviews

Value for Money
7.5
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (7139)
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Prum S. Families with older children Cambodia, May 2, 2015
Great Location

Shopping
6
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Saransh K. Couples India, May 1, 2015
NOT RECOMNDED

Grand Diamond Suites Hotel
4.7
Not comfortable, House keeping is ruthless
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Tizbe T. Families with older children Singapore, April 28, 2015
Good location, Huge rooms

Huge Rooms, Good Location & Concierge Service
5.7
My third stay here. Love the fact that it's close to everywhere I'm shopping at. Great location, huge rooms but not so comfortable beds. Window latch was broken, window kept swinging open, did not like the outdoor noise. Aircon was a little noisy.
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Ong H. Groups Singapore, April 28, 2015
Grand Diamond Suites Hotel

Location, big rooms and great breakfast
8
nice staying there, easy check in, nice staff, great breakfast
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Joycelyn K. Couples Singapore, April 28, 2015
Old hotel that needed a makeover/upgrading

location, good and cheap street food everywhere
5.3
rooms are in need of upgrading, aircon was spolit but they managed to change the room on the second nite. The furnitures are old and stained. carpets are dirty.
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Sharon Q. Families with young children Singapore, April 28, 2015
Over rated hotel in Bangkok

Location and it's just beside Pratunam mall!
4.3
We checked in at 2pm and booked 2 rooms. But the staff told us room is not ready and be back 30 mins. When we returned around 4plus, 1 of the room is still not ready. End up, we can only check in around 5pm. Room is very dirty, cabinet got spider web and they don't seem bother to clean up. Carpet flooring is not clean, seem like they have not shampoo or carpet wash for years, Shower head and walls is dirty, not suitable especially if you are traveling with kids. Hotel don't seem to maintain, lift is slow as well and restaurant staffs don't bother to clear the plates, bad service. Front desk is worst, without any sense of customer service attitude. Although, the rooms is not cleaned up probably and they only cleaned our rooms after 4pm daily, the house keeper & bell boy attitude is so much better than the front desk staff. The only good and great about this hotel is, it just beside prathunum mall and all shopping area. Walking distant to bts about 15 mins. Overall, this is the worst hotel We ever stayed in Bangkok. Very disappointed for this trip for the hotel quality.
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Zhonghua L. Groups Singapore, April 27, 2015
..

staff are friendly
7.7
good.
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Michael L. Solo travelers Germany, April 27, 2015
Good Place near the Shopping Area

Nice staff, nice room and good breakfast
8
Nice place as always, i came here many times. Its a littlebit old but always clean and staff is very friendly and helpfull.The pool is nice and good for relax. Its a good place for shopping, everything is near.
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Freddy L. Groups Singapore, April 26, 2015
Great Location

Location is good, hotel is clean and room is spacious
8.3
Location is good, hotel is clean and room is spacious but furniture is a bit too old.
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Celia O. Families with older children Philippines, April 26, 2015
Major Disappointment

Location, staff service and maybe breakfast
4.3
The hotel accommodation is nothing like what has been advertised. The carpets are so worn out and dirty, the lights are so dim, hallways are dirty and dark, beds give you the itch, hot water takes so long to get hot, elevators are so slow, cramped and dirty. This hotel is just a 2-star hotel and definitely NOT a 4-star hotel. It's only saving grace is its location. I will not return to this hotel again.
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Customer Reviews - Grand Diamond Suites Hotel, Bangkok

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