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Very good 7.7
Based on 7808 reviews

Recent customer comments

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Very good

based on 7808 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

4.7 SOH L.
March 01, 2016
Small room, different from the description
Convenient location
Quite disappointed when I get my room. Is so small compare with Other room. Description state is not exact.

9 Ruslan A.
March 01, 2016
Best location
Shopping, dinning, party

4.8 Poh G.
February 29, 2016
Poorly maintained hotel
Room - Beds were really hard and torn bedsheets with stains. Carpet flooring certainly needs to be changed as again, stains can be observed all around the floor. Lighting was poor in the room and many dark areas in the room. Toilet - Bathroom was the least of the complaint. However, black stains were observed on the tiles. The rubber pipe of the shower head was covered in rust and the shower head water flow was really weak. Facilities - Lift's card reader did not really work very well as not able to read and required many times of scanning. TV in the room was spoilt and the TV channels were limited.

5.2 Sook T.
February 29, 2016
Good location, bad wifi, dirty n old toilet facilities
The location is good as having Burger King downstairs n just next to platinum shopping mall. However the wifi services is bad. N the toilet is old and dirty. I will stay in Novotel next trip in which the location is greater than this hotel.

6.3 Ah T.
Brunei Darussalam
February 29, 2016
very old and front desk services wasn't that good
renovation and customer service

7.6 Lim H.
February 28, 2016
Convenient location for fashion buyers
Can return

February 25, 2016
location shopping nice

February 25, 2016
location shopping wifi

6.3 Christina C.
February 25, 2016
Good location
Location, location, location
Location was good, room is okay.

6.4 Maritoni L.
February 25, 2016
The hotel is overrated at 4 stars. It is old and lobby is small. Wifi is limited. Staff weren't too considerate. We were forced to get another room just because we had one extra person and we already had 2 rooms. They also did not give us the same price for the extra day.