arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.7
Based on 7882 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7882 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Bee L.
Malaysia
November 09, 2013
Careful of their staff. They will cheat your money
None
The staff of the hotel are poorly mannered. Upon check in, they force you to make multiple payments not stated in Agoda. The lobby manager threatened us that she will follow us at the CCTV at all times if we do not make the payment.Also they force me to pay for 2 bottle of drinks which we did not consume( just because they saw 2 open bottles which we bought from the basement). From the attitude of the staff at the lobby, it seems to project themselves as a team of con thieves. I would highly NOT recommend this hotel if you want to avoid losing your money. Their money minded con man attitude is a disgrace to Bangkok and here i advise all visitors to stay at another hotel as Grand Diamond is nothing but a place where tourists get their money sucked into. Thank you.

Colin N.
Singapore
November 09, 2013
Shopping is fun
Near shopping, centrally located, rooms available
Near shopping , rooms were standard and customer service was alright.

LIM W.
Singapore
November 08, 2013
relaxing
Good seafood, spas and shopping
Much walking and hard to get cabs as cabs like to quote rates. Thus a centralised hotel is important.

LIM W.
Singapore
November 08, 2013
Pleasant
Central, Clean & Safe
Good & Enjoyable and I like the Room very much! Only the reception was not certain about several club spots to recommend. Thus you need to know places to go on your own!

BAN N.
Singapore
November 08, 2013
Great shopping fun
Conveniently located within wholesale fashion area, big room, easy access to other place of interest
Room is comfortably big. Just a little old on the furnitures. Very near shopping malls.

HWEE O.
Singapore
November 08, 2013
Comfortable stay and close to all shopping areas.
Food, location and cleanliness.
Overall good. Wifi restrictions for 2 devices per room. This restriction is not good as most people have handphones, tablets and notebooks. So retricting to just 2 is really not welcoming. This is the first time I visit hotel with WIFI that gives restrictions.

Lee Y.
Malaysia
November 07, 2013
Centrally located
near to Platinum Mall, Big C hypermarket, Four Face Buddha..
Nothing to complain. Stay was smooth, and the housekeeping staffs were friendly. Main attractive point is that the hotel is located in a very convenient location.

TEDDY T.
Indonesia
November 07, 2013
a great decent hotel
location,surroundings and value
this is the 3rd time staying at this very well located hotel,gazzilions of evrything you need surroundings.definitely will stay in this hotel again next visit.

Wayne M.
Australia
November 07, 2013
Not long enough
Location, the room and location
Excellent. Staff very friendly and the room was just right

Veinert H.
Sri Lanka
November 06, 2013
Value for money suites
near to shopping centers. Excellent breakfast.