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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand

Recent customer reviews

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Very good

7.7

based on 7703 reviews

6330 reviews in English

Value for Money
7.5
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (7703)
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Suh C. Families with older children Malaysia, December 18, 2015
Nil

Food ,location and Price
8
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Gek T. Groups Singapore, December 17, 2015
good location

good location, good service from cleaning staff & bellboy, good airport pick up service
7
good location for shopping and plently of eateries around. front desk service not efficient and polite instead cleaning staff and bellboy service were excellent and polite. transfer service to and fro from airport was good. requested for twin bed during booking but was not given bed type. place is very dark. lift was a bit scary as was being 'sandwiched' and it was really painful. only 3 lifts available so take long long time to come. Overall is a clean hotel but place is really old. though got shower and bathtub but shower do not have hot water only bathtub had it
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William C. Families with young children Singapore, December 16, 2015
Good stay. Super horrible wifi

Staffs, location n bell boy
7.3
3rd time staying here. I choose this hotel because of the memories my family had spend at this hotel. No doubt this hotel is old but old is gold so im still ok with it. Room is clean, bed is comfy. Staffs are so friendly n are always willing to help. Give tips to bellboy n he manage to get me a cab to airport at 400baht. But got to say their wifi is so super damn horrible. Otherwise, is a good stay. My family got no complains n enjoy their stay.
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Ardian W. Families with young children Singapore, December 14, 2015
Good Experience

Location, Price and Friendly Staff
8
Great stay as near to shopping experience. Only feedback is the Breakfast menu for Muslim Customers. Should have wide variety of choices and not same thing everyday. Stayed for 5 nights, imagine having the same breakfast. Overall, pleasant stay. Friendly Taxi Service too!
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Monique K. Couples Singapore, December 14, 2015
Comfortable and near to shopping area.

big, friendly staff, near to shopping area
8.3
Good
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Cheong A. Families with young children Singapore, December 14, 2015
Family stay

Big and spacious
7.3
Enjoyable but should renovate the conditions of the hotel to sustain its 4 star
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Luke T. Groups Singapore, December 14, 2015
Excellent Location.
4.3
Excellent location and comfortable room
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Siew C. Groups Malaysia, December 13, 2015
Not applicable

Not applicable
4.7
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Deon P. Couples Russia, December 13, 2015
First time in Bangkok

The service the people and the experience was great
8.3
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Lee P. Families with older children Singapore, December 13, 2015
Unpleasant

1) Location 2) Location 3) Location
6
1) bedside table light and shower area light was spoil and not repaired until 2 days later after 2nd feedback 2) Room was not cleaned properly. Pillow case found strewn on the dressing table... Fold it and leave on the table and the cleaner don't even bother to take it away the next day. 3) The shower foam was not refilled on the first day 4) Hairs and stain on toilet floor seems not cleaned properly. Algae forming in the shower area. 5) Most table tops were dusty. 6) During check-out, front desk staff trying to charge me for 1 child stay (900 baht x4 days) which should be free for below 11 years old. 7) I think the hotel could improve with better response to guest's request, better cleaned hotel room ( (especially the toilet wall/floor need to be scrubed to remove algae)
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