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2015
Very good 7.7
Based on 7883 reviews

Recent customer comments

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Very good



based on 7883 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Lily L.
Malaysia
March 24, 2016
Great hotel in Pratunam
The hotel is located next to Platinum Shopping Centre in Pratunam area and is great if your main aim is shopping and food. Hotel room is clean but the lifts are bit too slow.

Kin N.
Malaysia
March 23, 2016
Location is great but....
Location and Big Room
Room is big but the furnitures are old. There's a light in the bedroom which could not be turned off. I had to take out the bulb before we sleep. The WC could not flush. Had to flush it at leats 3 times before it is clean. The carpet is old and kinda dirty. But overall, location is great; next to platinum and it's very convinient for us to travel with a toddler.

Hon N.
Malaysia
March 23, 2016
Good location
Hotel is a bit old

Jia W.
Singapore
March 23, 2016
anniversary holiday
the service, the space and the location
I mentioned in the remark saying it was an anniversary holiday and to my surprise, they make a cake for us. It was so nice of them. When I reported a fault, they responded with 3 min or less. The only improvement I would suggest is the WIFI. The coverage does not reached the bathroom and slow at the bedroom. Each stay only accommodate 2 device to connect their WIFI. Perhaps, they should open up more device to connect their WIFI since Internet has become essential necessity.

Lim A.
Singapore
March 22, 2016
Good location, very accessible to shopping area
NA

HAMADEH A.
Jordan
March 21, 2016
Zero service
Zero service trust me and if u have a car u will get headache from them we book suite and got zero service .. They are only money colecters .. Location good if u like shopping .. Room is good .. Break fast I didn't wake up for it ..

Nur O.
Singapore
March 21, 2016
Great Place
It is a good place to stay especially for a 1st timer in Bangkok. Super convenient to travel to places. Did not expect to have halal food serve for Muslim and it is clean. Will be back for sure.

SinYin B.
Malaysia
March 21, 2016
Big room and great location
Great location for shopaholic
Big and comfort room

Poh T.
United Kingdom
March 20, 2016
Room condition
It was very disgusting. The room carpet was very dirty with massive red stain across the sitting area

Chong J.
Singapore
March 20, 2016
Public Toilet is even cleaner than their
We had always choose Grand Diamond whenever we go Bangkok due to the location but the condition of the hotel has deteriorated over the past few years. The room light n tv not working. There are seepage stain all over and worst was the yellowish stain on cubicle...the Platinum mall toilet is even cleaner than theirs. The management really have to consider to do an upgrading on the hotel.