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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand

Recent customer reviews

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Very good

7.7

based on
7502 reviews

6156 reviews in English

Value for Money
7.5
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (7502)
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Lim Y. Groups Malaysia, July 25, 2015
Mixed experience

Convenient location for shopping, spacious rooms, friendly staff
7
Staff was able to process our check-in quickly. Hotel is slightly dated in its decor and furniture, but still livable and clean. Can be a bit of a squeeze to have a foldable bed in a 1-bedroom junior suite meant for 2 people, but still tolerable as the bedroom itself is pretty spacious. Bathroom is spacious too though sink could be bigger. There are too few lifts for a hotel this big - waiting time for the lift could be pretty long, especially at peak hour in the morning. Plus the lifts are pretty small. Didn't have breakfast.
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Vimal R. Families with young children India, July 24, 2015
Depleted condition. Cramped room & no maintenance

Except location else is zero
4.7
Not worth the money ^ & very old hotel. Total dejection &felt conned by the ads.
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Shu W. Couples Malaysia, July 24, 2015
good location , comfortable room with large bed

value of money, helpful staff and good location
8.3
this hotel is beside platinum mall centrally located , the shopping mall is around this hotel by walking distance . breakfast is nice , room is very comfort and big
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Xuewei F. Solo travelers Singapore, July 24, 2015
clean and neat

clean, friendly staff, efficient
7.7
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Dale P. Couples Australia, July 23, 2015
Outdated Decor

Breakfast, Wifi a
7.7
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Ahmed A. Business travelers Maldives, July 23, 2015
The best location , but hotel needs renovation

location , the food outlets within and around the hotel . The apartments
8.7
it was ok as always . But early check-in seems very difficult usually ! And as mentioned , the rooms require much renovation . Otherwise everything was ok
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Kelly W. Families with young children Singapore, July 22, 2015
Service staff not friendly

Location, value, accessibility
7.3
All was fine but the front desk service check-out lady was rude as we erroneously took their mineral water and returned them (we accidentally froze the bottle of water). She mumbled loud after we were about to leave the front desk and she thought we didn't understand. Other than that, hotel is located just right next to platinum mall and we spent almost everyday there shopping till our hearts' content!!
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Cheong S. Families with older children Singapore, July 22, 2015
must Stay

location
8.3
very good
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Tong Y. Families with young children Malaysia, July 21, 2015
Lift is slow and always breakdown

Location
7
Lift is old and slow and taking turns to breakdown. Wifi only for two devices. TV will auto turn on in the middle of the night.
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Violet N. Couples Singapore, July 20, 2015
Old room, but great location

Love the location, hotel staffs were very friendly.
6.3
Rooms were old and dusty. Had only 2 bath towels, didnt get any floor rug or hand towels in the toilet. Shower head was very low, making it difficult for taller guests to shower. Hotel location is fantastic, has a 24 hours burger king in the lobby too. Connected to platinum mall via a link bridge at level 2. I could also extend my checkout time on an hourly basis. Great for people with evening flights.
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