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2015
Very good 7.7
Based on 7883 reviews

Recent customer comments

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Very good



based on 7883 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Senou S.
United States
January 18, 2016
All read customers comment before you book it
room is clean, housekeeper and staff are friends.
Stay 5 nights have to put up with loud noise constantly of the fan and/ air condition, Wi-Fi kept failing almost every 5 minutes and you have to disconnect/connect it to make Wi-Fi work and Wi-Fi disable after 11pm everynight to 5/6 am, I checked around 3:30am still disable. IT staff useless.. Breakfast, some food not even cook.

Zie T.
Singapore
January 18, 2016
Nice Stay
Location , food and friendly staff
Had an enjoyable 3D2N at this hotel. Great location with food & shopping . Breakfast was good, staff was helpful and friendly. Recommended, will stay again

Christabel L.
Singapore
January 17, 2016
Location is good
Location
Location of this hotel is good! Less than a minute walk to platinum mall. Only complain about this hotel is the lights are too dim.

Derek Y.
Singapore
January 15, 2016
Shopping Hotel for Ladies
Subway, Starbucks and Burger King
a very nice stay except that you have to accept the JAM in Pratunam Area always. The rooms are spacious with a division of sitting and sleeping and also a small kitchenette. They provide you a microwave so it is great for families with young children. If you like the hustle and bustle of the shopping fashion belt then i guess the Grand Diamond Suites is perfect. I would however wait for better price and offers as the rooms compared to others in the vicinity are a little older and dated. I do not particular like carpet floors especially when they are old and stained.

Tan H.
Singapore
January 15, 2016
Not worth the money, not friendly n helpful
Another than location, nothing is good
Hotel staff Not friendly and helpful, everything need extra charges, include wifi per device. Breakfast didnt change a single food menu for all 4 morning of our stay. Swimming Pool have to access through Restaurant main entrance with our swim wear. Not worth the money.

Liau P.
Singapore
January 14, 2016
Experience bbk
So far there isn't anything consider best. Everything is good. But like the concept that it's a suite room (hotel). Well organise
The only complain I'll feedback is the air con. Temperature setting is cold and no way to adjust

KOW T.
Singapore
January 13, 2016
Excellent location
Location, location, location
Very satistory

Vanessa B.
Singapore
January 13, 2016
I will book this hotel again
perfect location, suite appartment, friendly staff
was there on Business trip, the perfect hotel if you intend to restock ur goods. right next to platinum mall and opposite pratunam market. extremely convienient location.... the hotel help you rrecieve the packages that u sent, and when you reach back the hotel, the bellboy will help bring the boxes up to the hotel room...

Jia T.
Singapore
January 13, 2016
Accessible location
accessibility, comfort and spacious room
Except that: - lift was super slow - daily breakfast at Ploy is the same, Everything else is good. Would definitely recommend it to friends!

LAU K.
Singapore
January 12, 2016
grand diamond suite hotel
location, spacious room and friendly staff
overall is good, just that the air-con is faulty on the first night, but the technician repair it on the next morning.