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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
6886 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (6886)
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Jeanette L. Couples Singapore, May 2, 2015
Good location

Good location very near to platinum mall in less than 5 minutes, value for money, friendly concierge
7.3
A pleasant place to live in.
Xiu H. Families with older children Singapore, May 2, 2015
Nice Room, Lousy Breakfast

Big Room, Great Location, Nice Staff
7.7
But Breakfast was lousy.
Sharon Q. Families with young children Singapore, April 28, 2015
Over rated hotel in Bangkok

Location and it's just beside Pratunam mall!
4.3
We checked in at 2pm and booked 2 rooms. But the staff told us room is not ready and be back 30 mins. When we returned around 4plus, 1 of the room is still not ready. End up, we can only check in around 5pm. Room is very dirty, cabinet got spider web and they don't seem bother to clean up. Carpet flooring is not clean, seem like they have not shampoo or carpet wash for years, Shower head and walls is dirty, not suitable especially if you are traveling with kids. Hotel don't seem to maintain, lift is slow as well and restaurant staffs don't bother to clear the plates, bad service. Front desk is worst, without any sense of customer service attitude. Although, the rooms is not cleaned up probably and they only cleaned our rooms after 4pm daily, the house keeper & bell boy attitude is so much better than the front desk staff. The only good and great about this hotel is, it just beside prathunum mall and all shopping area. Walking distant to bts about 15 mins. Overall, this is the worst hotel We ever stayed in Bangkok. Very disappointed for this trip for the hotel quality.
Zhonghua L. Groups Singapore, April 27, 2015
..

staff are friendly
7.7
good.
Celia O. Families with older children Philippines, April 26, 2015
Major Disappointment

Location, staff service and maybe breakfast
4.3
The hotel accommodation is nothing like what has been advertised. The carpets are so worn out and dirty, the lights are so dim, hallways are dirty and dark, beds give you the itch, hot water takes so long to get hot, elevators are so slow, cramped and dirty. This hotel is just a 2-star hotel and definitely NOT a 4-star hotel. It's only saving grace is its location. I will not return to this hotel again.
Freddy L. Groups Singapore, April 26, 2015
Great Location

Location is good, hotel is clean and room is spacious
8.3
Location is good, hotel is clean and room is spacious but furniture is a bit too old.
Tommy L. Couples Malaysia, April 26, 2015
Value for Money!!!

food, location, service
9
Stephen M. Couples Australia, April 26, 2015
Great location for shopping

Location, Location, Location
6.7
This hotel is old and a bit dated but joins onto the Platinum mall which is one of the best and underrated shopping malls in Bangkok. It is also a short walk to Central World and BTS line. didn't try the food as an abundance of eateries in the mall. we stayed here primarily for my wife to shop, but wouldn't stay here if I was here just for Business.
Ting Y. Families with older children Singapore, April 26, 2015
Extremely good location

Service. Location. Ease of access.
8
The hotel was slightly old, but tolerable. Everything else about it made up for that. It was a bit on the expensive side, but it was a suite and convenient to get to the shopping areas nearby. A good place to stay, will consider returning here again.
Anne L. Groups Singapore, April 26, 2015
it was ok

location, and also the fact that 5 of us could stay together.
7.7

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Customer Reviews - Grand Diamond Suites Hotel, Bangkok

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