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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
6831 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (6831)
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Rochelle T. Groups Philippines, November 3, 2014
Staff are rude

location, breakfast
6
only location is good
Chui L. Groups Malaysia, November 3, 2014
Good location

variety breakfast, near shopping mall, easy to get taxi
9
Hotel is connected bridge to platinum and opposite mall but the door only open after 10am. Bed is comfortable. We reach at 9am and staff let us check in early. However, check out late is chargeable at THB 200 per hour depend on room type. We on a group of 5 person and we booked a family suite. However, the room is for 4 person and they charge THB1177 for extra person include breakfast and extra bed. And this is a MUST PAY or else pay THB 900 without breakfast and extra bed. Bell boy is friendly however they waiting for tips if you no give them they will show their unhappy face to you.
Uut A. Families with older children Indonesia, November 3, 2014
Grand Diamond Suites Hotel

1. Reasonable price, 2. Safe and comfortable 3. Hotel location
9.3
Nice experience to stay in the family room with 2 rooms and all facility provided.
Robyn C. Groups New Zealand, November 3, 2014
Very good

friendly and helpful staff, clean rooms, great location
9.7
Staff were friendly and we had no problems with our room. We were in the new part of the hotel and it was very nice. Would definitely go back.
Hsueh L. Couples Singapore, November 3, 2014
Terrible staff

Location, size n price
6.3
Took a night flight in and check in late in e night means a room with 3 spoil lights, not cleaned up. Although they changed a room for me the next day. On the day that I'm leaving, I received a call that says: mdm, your check out time is noon and it's 1pm now. But I did inform a night before that I will be checking out late and am willing to pay for the charges. I've stayed at this hotel for many times and this experience will make me reconsider on it for my coming dec trip. Well forgot to state that we will be booking 4 nights, 5 rooms.
Hock A. Couples Singapore, November 2, 2014
disappointment

only location not bad
4.3
i felt disappointed. hotel front desk terrible. no sequent from staff. all tourists just crowd around and they just attend to anyone who reached them first. hot water system in room is terrible. sometimes it takes 10 mins to get hot water and the shower water pressure is very soft. 3 times i get myself ready for shower and standing in the bathroom and wait for hot water until so long that i decide not to bath as i need to go rush out already. house keeping made few mistakes too. 3rd day, no towels after house keeping and need to call and ask. last day bath robe not there. lift is a minus point too. all staff sharing the same lift with guests.
Lai P. Solo travelers Singapore, November 2, 2014
Reception staff not well trained to give excuses

Bed, big room, location
6.7
1. I requested for late check-out. Same staff at one moment said it's fully booked.. next moment said I can extend but at rate of 200 baht/hr... So was it full or not full? 2. Wish there is a bar / pub for chill out.
Tengku Z. Business travelers Singapore, November 2, 2014
good location

location,halal food & spacious room
9
facilities well provided for our seminar,dinner & function
Terena T. Groups Malaysia, November 2, 2014
Holiday/shopping trip

Loacation,big suites room,24hrs market
7.3
location is very good wth pharmacy ,24 hrs supermarket and my favourite boots pharmacy and connected bridge to platinum n opposite mall. breakfast is good . staff is helpful except the frontdesk staff is alittle unfriendly and dont smile much.
Svenn S. Families with young children Norway, November 1, 2014
Shopping in Bangkok

Location, location and the pool
6.7
We have been coming to the Grand Diamond Suites Hotel for many years and have always been pleased with the performance of the staff. Not anymore. Now they have hired some new staff that did not make the check in procedure easy. Good staff means everything. Other than that everything was as usual except the breakfast that had potato gratin which I did enjoy.

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