arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 7830 reviews

Recent customer comments

Filter by traveler type
Very good

based on 7830 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Lye T.
October 21, 2015
Happy with stay at Grand Diamond Family Suite
Good location, ability for family of 2 adults and 3 young children to stay together in the same room, good spread of buffet breakfast
Overall, this was a pleasant stay. Room was good (newly renovated Family Suite). Service was also ok. House keeping can be improved as there are litters left under the beds from previous guest. Location was the best advantage - easy to get to shopping and food. Would stay there again the next time I go Bangkok with my family.

Solin T.
October 20, 2015
cool stay
staffs and location
I often stay in this hotel as it's close the shopping malls, restaurants, etc.

Solin T.
October 20, 2015
nice stay
the hotel is in the heart of the city. close the shopping malls.

October 20, 2015
Clean n big room
Clean big good location

Vivian B.
October 19, 2015
Very accessible
Location is definitely a big bonus for me as it is just right next to Platinum Mall! You can find street food along the way and only about 10 - 15mins walk to Central World
Staff over the reception counter could improve more on their customer services and be more helpful and friendlier. The room we stayed in was a little worn out e.g the lights were dim and some not functioning at all. In the shower area, the water was either too hot or too cold. Will definitely need an upgrading works consider it being a 4-star hotel. Other than that, it was still a pleasant stay for us.

Soon E.
October 19, 2015
strategic location for shopping
super convenient for shopping at pratunam area, value for money stay and clean room.
Pleasant location and easy for shopping and finding food

thi N.
October 19, 2015
location, location , location
cleaners requested we leave room at 4.30 pm so it could be cleaned. Location was excellant, problems with aircon.

Ng Y.
October 19, 2015
Good location, satisfied with the hotel room.
Nearby shopping malls, delicious breakfast, comfortable room
The breakfast is good, many choices, but feel boring after eating for few days, should hv changing the menu or variety everyday. Great location, nearby shopping malls & markets, walking distance to BTS station. Swimming pool was under maintenance during our stay. Staffs are friendly and helpful when we asking for direction/taxi. Will come back again next time.

caroline T.
October 18, 2015
best location, super good staff, spacious room
best location, super good staff, spacious room

Sayed M.
October 17, 2015
Location is very good for shopping
Close for everything
I recommend this hotel for family it's quite and good but the rooms need to be renovation since the horel is to old