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2015
Very good 7.7
Based on 7810 reviews

Recent customer comments

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Very good



based on 7810 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

8 ANDREAS S.
Singapore
August 10, 2015
Shopping & Relex
Location, Staff Performance, Room Standard
Great location, excellent for those who loves shopping. The hotel is surrounded by shopping locations - from high end to local products. Also not too far to a BTS station (Siam) for those who wish to travel further (Weekend market, etc). We were a group of 6 people and we enjoyed the spacious Penthouse.

3.7 Mohamed O.
Belgium
August 09, 2015
'diamond suites' as title doesnt suites this hotel
1) location for people that wana go for shopping. 2)breakfast was just enough for for4 star. 3) staff trying their best to help
1) we booked a junior suites 45 sqm...soon as we entered the room all experienced the dirty smell of the carpet , there was still trash under the table in sitting room, hot water was not working , nightlamp in bedroom was dirty. when we turned the tv on , the power shutted down ( no electricity). we called the reception and they sented a technician who couldnt fix the problem, they offered us an other room room on same floor (22nd), wich was smaller and cleaness doenst suit a 4 star level or a suite hotel at all !!!!! We asked for a room without carpet cause the smell of the carpet was not fresh at all! WE could move next day to 15th floor to a room with wooden floor...but there you can tell the room had his time also...if we booked a 2 star hotel,a so called average hotel than you know what to expect but this hotel was offered on "agoda" with nice pictures wich dont fit to the real status of the rooms at all!! Soon as you entered the rooms you feel like been misleaded by unrealistic images online!

6.7 Noura A.
United Arab Emirates
August 09, 2015
good
performance
4 days

7 Lee K.
Singapore
August 08, 2015
Good location
Good location
The location is very good - being next to Platinum Mall. There are also many food stalls & massage stores nearby. However, hotel is getting old and facilities are not upgraded nor change. Some parts of the rooms were not properly clean. The dusts were quite obvious at the lights area & sone 'patchy' stains st sofa. Breakfast is good though, with wide selection of food.

7.7 Dani Y.
Indonesia
August 08, 2015
best location
location, easy acces to public transportation, big room
big room with living room and kitchen set

7.7 Yen T.
Singapore
August 07, 2015
Hotel room furnishings need some makeover
good location
overall stay was pleasant. Room furnishings a bit old and need some makeover. Bed a bit uncomfortable. Pillows a bit soft and uncomfortable.

8.7 Robert H.
Australia
August 07, 2015
SPARKLING GRAND DIAMOND
VALUE,LOCATION, BREAKFAST
EFFICIENT RECEPTION WITHIN 10 MINUTES OF ARRIVAL WERE IN OUR ROOM, BREAKFAST SUPERB FOR ALL TASTES & NATIONALITIES, GOOD LOCATION BETWEEN PANTIP PLAZA (COMPUTERS & IT) & PLATINUM DEPARTMENT STORE (2000 SHOPS). LOBBY (ACCESSED BY GENERAL PUBLIC CAUSED CROWDING) & LIFTS (SLOW) LET IT DOWN BUT GENERALLY YOUR WELL LOOKED AFTER & GOOD VALUE.

6.7 Lim C.
Malaysia
August 05, 2015
Comfortable but dated
Location, service
Hotel interior is definitely dated. Not enough elevators to serve the whole hotel which has so many floors, so the elevators usually took very long to come. Otherwise, staff are efficient and speak good English. Location is good for shopping in the Pratunam area.

6.7 Norzilawati J.
Malaysia
August 05, 2015
Good service
easy access to shopping centre
Good

7.7 Chung O.
Singapore
August 04, 2015
Great location, easy access to anywhere
Friendly staff, good location & spacious room
Was a pleasant stay for a short trip.