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Very good 7.7
Based on 7813 reviews

Recent customer comments

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Very good

based on 7813 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

5.7 Eleanor T.
July 29, 2015
Location beside platinum. 24hr MacDonalds nearby. Small super market.

8.3 SHU Y.
July 29, 2015
good location , comfortable room with large bed
value of money, helpful staff and good location
this hotel is beside platinum mall centrally located , the shopping mall is around this hotel by walking distance . breakfast is nice , room is very comfort and big

4.7 vimal R.
July 28, 2015
Depleted condition. Cramped room & no maintenance
Except location else is zero
Not worth the money ^ & very old hotel. Total dejection &felt conned by the ads.

7 Lim C.
July 27, 2015
Mixed experience
Convenient location for shopping, spacious rooms, friendly staff
Staff was able to process our check-in quickly. Hotel is slightly dated in its decor and furniture, but still livable and clean. Can be a bit of a squeeze to have a foldable bed in a 1-bedroom junior suite meant for 2 people, but still tolerable as the bedroom itself is pretty spacious. Bathroom is spacious too though sink could be bigger. There are too few lifts for a hotel this big - waiting time for the lift could be pretty long, especially at peak hour in the morning. Plus the lifts are pretty small. Didn't have breakfast.

6 Ang M.
July 27, 2015
Hotel has room for improvement
God location, spacious room n accessible
Room has poor lighting Light bulb burst in different areas staff access to room when you are not around. Room curtain was old n worn out. Lift ineeds maintainable and too old n too slow. Hotel needs to undergo major renovation.

8.3 Cheong C.
July 27, 2015
must Stay
very good

8 Michael L.
July 26, 2015
Good Place near the Shopping Area
Nice staff, nice room and good breakfast
Nice place as always, i came here many times. Its a littlebit old but always clean and staff is very friendly and helpfull.The pool is nice and good for relax. Its a good place for shopping, everything is near.

6.7 hoon L.
July 26, 2015
Good location but cleaness ??
location location location
good but room is not as clean as four star standard Furniture a bit old and water heater down tv down

7.7 Dale P.
July 24, 2015
Outdated Decor
Breakfast, Wifi a

7.3 Kelly W.
July 23, 2015
Service staff not friendly
Location, value, accessibility
All was fine but the front desk service check-out lady was rude as we erroneously took their mineral water and returned them (we accidentally froze the bottle of water). She mumbled loud after we were about to leave the front desk and she thought we didn't understand. Other than that, hotel is located just right next to platinum mall and we spent almost everyday there shopping till our hearts' content!!