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Very good 7.7
Based on 7881 reviews

Recent customer comments

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Very good

based on 7881 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Tan S.
June 27, 2015
location,gd service

June 26, 2015
Good location. 24 hrs mini-market
location, food, convenience
Good location, with food and drinks just around the corner. Shopping malls all walking distance

Pamela P.
June 26, 2015
Not a 4 star hotel
Location/ Massage / Room Size
The staff is not well trained. Their customer service is not good. The electricity in our first room suddenly went out and they couldn't explain what happened. We had to wait out in the hall until they fixed the power back. We did get transfered to a different room however there was no actual apology for our inconvenience.

Tan H.
June 25, 2015
Good location for shopping
Location, spacious room, friendly staff
First night encounter black out. We heard a loud "pop" together with fire sparks coming out from the room aircon. It was kind of scary. It took the staff around 15 min to come up to rectify the problem and they managed to solve the problem first. Overall the hotel stay was good

Nusrat W.
United Kingdom
June 24, 2015
Rooms are spacious but dated. The hotel could use some facelift. Great location for shopping and food.

Lizah S.
June 23, 2015
Great location
big ,clean and nice room
We enjoyed our stay at Grand Diamond suites Hotel and will come back to stay again

adisa M.
June 23, 2015
Just improve the staff english languange :)
Location. Room. Price
Everythings good

joycelyn K.
June 23, 2015
Old hotel that needed a makeover/upgrading
location, good and cheap street food everywhere
rooms are in need of upgrading, aircon was spolit but they managed to change the room on the second nite. The furnitures are old and stained. carpets are dirty.

Kheng T.
June 23, 2015
Erratic shower heads and smelly room.
The location is marvellous, easy to go to most places and most taxi drivers are familiar with the hotel.
For most part, it was good except that when we checked into our rooms which we had booked 3 rooms, one of the room's air-conditionng was working properly and had a smell. The shower head were also erratic with hot and cold water running from time to time.

Ong N.
June 23, 2015
Good location
Near shopping areas
Great location