arrow-up-icon Get points on your miles program!
Back to hotel info

2015
Very good 7.7
Based on 7810 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7810 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

5 Sally K.
Singapore
March 17, 2015
Only plus point is location
Close to shopping areas & food
We stayed in room 2111 and it was not "clean". The room was not properly cleaned up daily too. Rooms are very old and shabbily maintained. TV channels are very boring. The kitchen area is really useless as there is no electricity supply and no cutlery or utensils to do anything. Its a waste of space. Breakfast buffet staff (the pregnant one) was very unfriendly. She did not know how to greet and smile. She is good at giving stares and speaking in a very rude tone. Stayed here more than 5x but likely this will be my last time until the Hotel renovates.

4 Chew C.
Malaysia
March 17, 2015
The hotel very bad.. Cannot be 4 star.
Actually I'm don't know this hotel is I'm looking agoda website picture looking is nice, but when I'm going reach there the hotel room is older and troubles.

7.7 Koo H.
Singapore
March 17, 2015
3 Star Hotel
Good location and breakfast is ok.
Aircon needs servicing compressor very noisy / ducting leaking.

5.3 Esther S.
Singapore
March 15, 2015
4 star hotel that look and feel like a 3 star hote
location, spacious and good hotel view
Average. shower head came off while showering. Furnitures are very old.

4.7 Kah T.
Singapore
March 15, 2015
budget stay
location
the room are surely too old and run down,furniture have scratches,cabinet doors cant close properly...even the shower curtains and wall tiles has got mold!

9.3 Eileen N.
Singapore
March 15, 2015
Nice place and location
Cleanliness, friendly staffs and accessible location
Located near platinum shopping mall like 5 mins away from hotel. Staffs are helpful. Aircon is cooling especially when came back from hot weather. Definitely will come back to stay in this hotel if come back to BKK.

8 Hesty H.
Indonesia
March 15, 2015
Great Location for Shopping, Big Rooms, Nice Food
Great Location for Shopping, Big Rooms, Nice Food
This is my first stay in this hotel, recommended for those going for shopping. I chose this hotel due to its location which is just next to Platinum mall, walking distance to central world (if you can't walk that far, you can choose to take tuk-tuk cost approx 100 Bath), also can take tuk-tuk to MBK which is just near-by. Concierge staff is very helpful to get me taxis when I am travelling to a further location and even to airport. Main problem is the traffic jam during peak hours, but if you are not going anywhere far, this is not real problem for you. During night time, there will be plenty of stalls selling foods and goodies just below the hotel. Rooms are big with living rooms. Breakfasts are nice but it is similar daily (need some varieties on different days). This hotel is near to BTS station (i took this on peak hours, about 15 min walk). Overall, this hotel is good for shopping although it is rather old building.

8.7 CHONG S.
Singapore
March 15, 2015
Great location and value for money
1) Great breakfast 2) Spacious room 3) Good location
We stay for 4 nights at Grand Diamond. Overall the stay was pleasant, the location is very good, this year i had been staying on this hotel for 2nd times. I will be back again, is a good value for money, services and friendly staffs.

6.3 VOON W.
Malaysia
March 15, 2015
Strategic location
Close to Platinum mall & local food stalls, breakfast variety
The room was very very spacious for 3 person. However, the hotel need a thorough refurbishment as it looks very old and run down. The shower in one of the bathroom was not working properly but the worse part is probably the long waiting time for lifts.

7.3 Lilian C.
Malaysia
March 14, 2015
Platinum Mall is connected.
Shopping, shopping, shopping.
Good location but rather old hotel. Room is spacious with a living room.