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Very good 7.7
Based on 7923 reviews

Recent customer comments

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Very good

based on 7923 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3

Sharon Q. from Singapore
Families with young children
Stayed 3 nights in April 2015
Over rated hotel in Bangkok
Location and it's just beside Pratunam mall!
We checked in at 2pm and booked 2 rooms. But the staff told us room is not ready and be back 30 mins. When we returned around 4plus, 1 of the room is still not ready. End up, we can only check in around 5pm. Room is very dirty, cabinet got spider web and they don't seem bother to clean up. Carpet flooring is not clean, seem like they have not shampoo or carpet wash for years, Shower head and walls is dirty, not suitable especially if you are traveling with kids. Hotel don't seem to maintain, lift is slow as well and restaurant staffs don't bother to clear the plates, bad service. Front desk is worst, without any sense of customer service attitude. Although, the rooms is not cleaned up probably and they only cleaned our rooms after 4pm daily, the house keeper & bell boy attitude is so much better than the front desk staff. The only good and great about this hotel is, it just beside prathunum mall and all shopping area. Walking distant to bts about 15 mins. Overall, this is the worst hotel We ever stayed in Bangkok. Very disappointed for this trip for the hotel quality.
Reviewed April 30, 2015

Freddy L. from Singapore
Stayed 3 nights in April 2015
Great Location
Location is good, hotel is clean and room is spacious
Location is good, hotel is clean and room is spacious but furniture is a bit too old.
Reviewed April 29, 2015

johan N. from Indonesia
Families with young children
Stayed one night in February 2015
great hotel to stay for shopping purposes
close to shopping, easy access for varies of food, prime location
Great hotel to stay for shopping purposes, located at the heart of prathunam shopping area, just beside the platinum mall, and they are connected. food are just around the corner.
Reviewed April 28, 2015

PONI C. from Singapore
Stayed 2 nights in January 2015
Great location
Good location: accessible to Platinum Shopping Mall, Pratunam Mkt, CentralWorld, BIG C Supermarket etc
Situated right beside Platinum shopping mall, quite convenient to walk back to unload and return back for shopping spree. Also, opposite the hotel, there is a popular wantan noodle Soi 19, expect to wait for at least 15 mins in the queue. A short walking distance to pratunam market, it is slightly more congested but the selling price for the clothing is somehow cheaper as compared to indoor shopping mall. Big C supermarket is just opposite Central World shopping mall. Just need to make a right turn after coming out of platinum shopping mall. Location is unbeatable but the hotel façade is a little old that includes the rooms as well. if your bed is situated nearer to the window, there might be lights reflected from the opposite building as the window drapes does not fully filter out the lights. the air con has a slightly mouldy smell but still bearable. About 1km walk to the nearest metro station, would suggest to walk in big groups if it is during night time as the streets can be quiet. Overall i feel that it should be rated as a 3.5 star hotel.
Reviewed April 28, 2015

Kelvin T. from Singapore
Business travelers
Stayed 2 nights in April 2015
Good Services and Good Location
Location,Friendly staff and Very good service
Good Better than I expected
Reviewed April 27, 2015

Tommy L. from Malaysia
Stayed 2 nights in April 2015
Value for Money!!!
food, location, service
Reviewed April 27, 2015

Leonard L. from Singapore
Families with young children
Stayed 4 nights in April 2015
Good location
Good location, friendly staff, good variety for choice of food
It was wonderful!!!
Reviewed April 27, 2015

Aziz H. from Singapore
Stayed 4 nights in March 2015
Great location! Clean and convenient as well.
Hotel is conveniently surrounded by shopping malls.Located right next to Platinum Mall, opposite of Shibuya Mall, a walking distance to Siam centre and Bts station!
Decent hotel room. Clean and equipped with well maintained facilities. Spacious for a Junior suite ( more than enough for 2 guests) especially when they have a "living room area" with sofa and another entertainment set. What's best about the hotel? Location!Street markets seen right outside the hotel. Starbucks, Subway, pharmacy store, convenience store(for grocery shopping) all in the hotel building itself. Would definitely recommend and return back just for the perfect location. One setback is that it's about 10-15mins walking distance to nearest BTS station(Siam)
Reviewed April 26, 2015

Wee O. from Singapore
Stayed 2 nights in April 2015
Only good for location
location, location, location
Booked luxury suite. Was told WIFI is only for 2 devices. On top of this restriction, cannot log on to some sites. Bed was too soft. Besides location, this hotel is only average. WIFI restriction is a buzz kill for me.
Reviewed April 25, 2015

Chun T. from Singapore
Solo travelers
Stayed 3 nights in April 2015
Hotel with good location
Location, Spacious, Clean
Room was very spacious. had microwave and fridge in it. Toilet was also very big with a separate bathtub and shower area. Location was fairly good, 2 mins walk away from platinum.
Reviewed April 24, 2015