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2015
Very good 7.7
Based on 7810 reviews

Recent customer comments

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Very good



based on 7810 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

7.6 Hong T.
Malaysia
June 22, 2016
Trip
Very comfortable

6.4 Bunawan T.
Indonesia
June 22, 2016
Strategic
Affordable, Comfort & Cozy

4.8 Koh T.
Singapore
June 21, 2016
Do Not Stay
I saw a deal going on for Grand Diamond and the pictures listed looked decent, therefore I decided to give it a try and booked a junior suite. Upon checking it, i was so disappointed with the room. It was so old, dirty and in bad conditions. I didn't even want to take off my shoes in the room as the carpet looks gross. The fridge handle came off and was "fixed" using scotch tape. The bathroom walls and shower curtains were mouldy, the shower

7.6 Khine S.
Myanmar
June 21, 2016
Breakfast complain
Location is perfect and staffs are friendly. But breakfast time, crowded and sometimes they never refill the food.

6.4 Ho W.
Singapore
June 21, 2016
Location is good
Location is good but staff are not that polite .

4.8 Goh P.
Singapore
June 20, 2016
Aircon in my room is very noisy
I stayed in room 2302 but the aircon in one of the bedroom is very noisy when I on it. So I decided not to on the aircon as it disturbs my sleep badly. However, it was very warm and stuffy after a while without the aircon. Hence, I am quite disappointed with my stay. I can get a better condition room with the same amount I paid here.

10 Phon P.
Cambodia
June 19, 2016
Good
Best location

5.2 PHAY F.
Singapore
June 19, 2016
Not worth to stay
Need renovation for room since this hotel was too old.Room got bad smell.not worth to stay.Location is good for shopping only. Wifi only given to 2 devices to use. Have to pay extra to connect to amother phone.

4.8 Vipaporn L.
Singapore
June 18, 2016
Only location is good.
I stayed in family room for 4 adults, but only one bathroom can shower. The fridge is not cold at all. Go down to receptionist to inform may times but no action.

3.2 JEFFRY T.
Malaysia
June 15, 2016
house keeping staff
Hello,yesterday morning i was check out in front office , after 10 min time ,front office staff was call me back to the room , i was agree ,back to room ,once i 'm meet up house keeping supervision ,once she talk with me so Rudely to me ,voice so fears , she should APOLOGIZE for being RUDE to the guests ,after this i was going to pay i'm fine ,so my meaning is i'm just guests only .