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Grand Diamond Suites Hotel

888 Petchburi Road, Rajthevi, Pratunam, Bangkok, Thailand (Show on map)

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Area: Pratunam Number of Rooms: 176
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
5952 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.4
All reviews (5952)
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Zhen Z. Groups Singapore, August 18, 2014
Good location with old funishing for group of 4

Close proximity to Pratunam market, Big Room for 4 person with 2 seperate room in a suite,
7
Room is big and comfy for 2 Bedroom Executive Suite. 1 bedroom has standing shower and bathtub while the other has only a standing shower. It also has a big living room, dinning area and a kitchen that but do note that there are no cutlery is provided. Furnishing and carpet of the room is old but that do not bother us much. Both electrical plug by the bed is controlled by the bedside controller. Hard to toggle on-off. Shower head pressure is strong. Hot water for the shower is hot but not as hot as those sauna dip kind. Breakfast spread not a lot. Just normal. Might consider opting out breakfast and dine outside. 24hr convenient store and Boot Chemist located just below the hotel. 5mins walk to Pratunam wholesale market, 15mins to Central World and Big C. 2nd floor of the hotel connect to overhead bridge. Easy to get a taxi outside the hotel. Room 2703 has nice city view facing Siam Paragon.
Edwin A. Families with young children Canada, August 18, 2014
Diamond in the Rough

Attentive staff, pleasant but small pool, close to shopping
8.7
The wife and children really liked this place. The kids really enjoyed the service and the pool.
Geok T. Groups Singapore, August 18, 2014
Nearest hotel to Platinium Mall

Convenient, Accessible & Value for money
8
We love this hotel because it's link to Platinium Mall. Need not to worry even on raining season.
Low E. Business travelers Malaysia, August 18, 2014
LOCATION

LOCATION, SPA & STAFF PERFORMANCE
6
GOOD LOCATION AND NICE VIEW
Lauretta T. Groups Singapore, August 17, 2014
Very nice modern luxury suite rooms!

Location, comfort and nice breakfast spread
8
It was a comfortable stay with very clean and modern room. Location is great. 2 issues we had was the water heater in the bathroom. It was either too hot but stays consistent or it goes hot and cold at random. Lifts also need upgrading as the card scanner did not work well in one of the lifts. Overall, it was still a good place to stay.
Carolyn P. Couples United States of America, August 17, 2014
VERY OLD & DIRTY HOTEL...I WOULD NOT RECOMMEND!

COMFY BED, GOOD HOTEL BUFFET/FOOD & Gr8 SHOPPING/RESTAURANT LOCATIONS!
7
1st NITE WAS AWFUL--ROOM WAS DARK & KINDA SPOOKY, CURTAINS/DRAPES WER TORN & DIRTY, UNFRIENDLY FRONT DESK STAFF! COMPLAINED TO BE TRANSFERRED IN A NEWER & CLEANER ROOM WHICH THEY DID THE NEXT DAY! AIRPORT TRANSFER SERVICE IS NOT FREE & REQUIRES SERVICE CHARGE...WHICH THEY NEED TO SPECIFY FOR ONLINE CUSTOMERS! I WILL NEVER STAY HERE AGAIN NOR WILL I RECOMMEND THIS TO MY FAMLIZ, FRENZ, & TRAVELERS! AS A RETIREE & CONSTANT TRAVELER I CRITIQUE HOTELS, FOOD, TOURS, ETC & THIS HOTEL IS A DEFINITE NO NO...THUMBS DOWN FOR ME!!! 😡
Pau K. Couples Malaysia, August 14, 2014
Big Space but Old Condition

The room is Big , Cozy, but Cleanliness & room Condition is VERY OLD & Dirty
7
Beside the Platinum Fashion Mall, Room Condition is Old but Reasonable. Will consider other hotels before this for my next trip.
Cindy Y. Groups Singapore, August 13, 2014
overseas shopping trip with friends

cleanliness, safety, privacy
6
Room cleaning service is good, rooms are clean, no major issue. Near to platinum mall - great place to shop. Easy to get taxis. Near to food stalls in pratunam market.
Gerard B. Groups Singapore, August 13, 2014
Excellence Room & Service

Friendly staffs, good location & clean room.
10
Hotel was located in a very good location for shopping. Have all the facilities and food was good. Staffs were friendly and most willing to help at all times. Room was big and comfortable bed.
Carol T. Groups Singapore, August 12, 2014
Not too impressed

1. Location - it's just opposite the Pratunam morning market and famous Char Siew noodles. 2. It is a suite meaning the couch area is separate from bedroom. Good if traveling in groups. 3. 24hr below
5.7
Hotel room lights were spoiled and there was a damp smell in the room. In fact the sofa was wet kinda. We asked for a change of room and moved all our things. However when we returned nothing was done. When we called reception, they were extremely u willing to make a change of room but eventually pushed it to the morning shift to do it for us. We also found a bag of rubbish on the last day which belonged to not sure which predecessor. The water melon skin was shriveled up and it all looked disgusting. This shows the staff didn't look through everywhere thoroughly to clean up. If I was not searching for utensils cos there's an oven I wouldn't have found it. Btw even though it is a suite n has a microwave n oven, they don't work and there are no utensils or cutlery which you can use to cook. Cheers Carol

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Customer Reviews - Grand Diamond Suites Hotel, Bangkok

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