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Grand Elite Hotel

Komplek Riau Business Center, Jl. Riau Pekanbaru, Pekanbaru City Center, Pekanbaru, Indonesia 28292 (Show on map)

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Good 7.1
based on 74 reviews

"location, food around the area, big room..."

  • Handoyo, Indonesia
  • October 3, 2014
  • Area: Pekanbaru City Center
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Deluxe
Deluxe
Executive
Executive

 

When would you like to stay at this hotel?

Features of Grand Elite Hotel
Facilities

24-hour front desk

24-hour room service

business center

car park

coffee shop

concierge

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

shared lounge/TV area

smoking area

  
Sports and Recreation

fitness center

massage

outdoor pool

sauna

  
Internet

free Wi-Fi in all rooms

  
Parking

car park

  
Languages Spoken

English

Indonesian

 

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Offering quality accommodations in the shopping, business, restaurants district of Pekanbaru, Grand Elite Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Mall Ciputra Seraya, Siak Bridge, Senapelan Market are just some of the attractions available to visitors.

At Grand Elite Hotel, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.

The ambiance of Grand Elite Hotel is reflected in every guestroom. internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service are just some of the facilities that can be found throughout the property. The hotel offers many unique recreational opportunities such as fitness center, sauna, outdoor pool, massage. When you are looking for comfortable and convenient accommodations in Pekanbaru, make Grand Elite Hotel your home away from home.
Offering quality accommodations in the shopping, business, restaurants district of Pekanbaru, Grand ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.



Recent customer comments

Filter by Traveler Type

 

Good

7.1

from 74 reviews

Value for Money
7.0
Location
7.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
6.8
All reviews (74)
Sort by:
Alvin A. Couples Indonesia, July 12, 2015
Nice

Location, food, staff
8.3
Nice
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Budi D. Business travelers Indonesia, June 18, 2015
spa, sauna & coffeeshop

spa, sauna, location
6.7
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Peng H. Business travelers Malaysia, June 1, 2015
Nice

Clean room
8
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Sjaminah S. Business travelers Indonesia, May 28, 2015
Nothing

Grand Elite Hotel
4.3
I don't like the hotel
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John L. Business travelers Malaysia, April 10, 2015
Decent hotel with nice spa

spa, massage, breakfast
6
Nice breakfast, friendly staff, good gym
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Angeli G. Solo travelers Indonesia, January 1, 2015
satisfied

comfort, clean, friendly staff
6.7
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Tina T. Families with older children Indonesia, November 17, 2014
Big & Clean

Room is big, clean & comfortable
7.3
Feel comfortable, room is big, service is good, but quite jam in front jalan riau.
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Handoyo L. Business travelers Indonesia, October 3, 2014
manage your expectation

location, food around the area, big room
5.3
Used to be Quality hotel and they change it to grand elite which i think is now managed locally. The hotel building and rooms are huge and bigger than average, however big doesn't mean better. The room furniture and amenity was dated. bathroom can use better lighting considering that this is 4 stars hotel. The AC in my room was terribly hot (not working well) and what made things even worse was the response that i got when we asked them to check on it and asked the front desk to move us to another room. It was 10pm in the evening and the maintenance guy (with no proper manner of communication) asked me to wait while they tried to cool down the AC compressor and the front desk officer seemed didnt care at all. to make long story short, at almost 11pm (after some arguments and exhausted conversation) we were finally rescued by their hotel HR (yes human resource) that was doing her round checking on security around the hotel and she moved us to another room within seconds. Such a simple issue, handled so un-professionally by their front desk and maintenance. i would not recommend this hotel for anyone after this stay.
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Alvin A. Solo travelers Indonesia, September 28, 2014
Nice

Nice
9
Friendly staff
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Xuan K. Business travelers Singapore, June 18, 2014
Good Hotel in Pekanbaru!

Good Location, Fantastic Spa, Comfortable Rooms
8
The stay was good, thankfully this time the room I was in wasn't too close to the noisy pub. Internet is still a little slow but stable. No other issues :)
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Customers like this hotel for:
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Sultan Syarif Kasim II Airport (7.9 Km)
Customer comments:
  • "Friendly staff" , "Good location" , "Nice hotel"
Top attractions in the area:
  • Mall Ciputra Seraya (0.8 Km / 10 min walk)
  • Kedai Kopi Kimteng (2.0 Km / 24 min walk)
  • Pasar Bawah Traditional Market (2.3 Km / 28 min walk)
  • Plaza Sukaramai (2.5 Km / 30 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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