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Grand Emperor Hotel

288 Avenida Comercial de Macau, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 300
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
465 reviews

Value for Money
7.7
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (465)
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Ryuzo S. Solo travelers Japan, August 12, 2014
No value to stay. Linens are dirty.

Location, room largeness,
5.3
This hotel seems like gorgeous. But room linens are quite dirty. (seems like clean but it's NOT!!) I suppose that they didn't wash enough. The room I stay is little bit stinky, it's not the smoke smell. I don't know those hotels in Macau are same as this one but next time i will stay another hotel. One good thing is just the location. No good service and quite expensive. The value to stay here is around 78 US$.
Chow P. Couples Hong Kong, August 10, 2014
Great location

Location, location, location
7
This hotel is nice, the room is comfortable and the location is very near to the main attractions. The service is ok - the staff is friendly but not very attentive. When I was about to get on the shuttle bus to the ferry terminal after checking out, I have been told I could not get on because I don't have the bus ticket. In fact nobody in the front desk has ever mentioned this to me when I checked in and eventually I had to go back to the hotel to ask for is and the lady at the service desk seems did not have any idea about what's going on. I got a piece of paper proved that I was the hotel resident and was able to got on the bus but it made me missed at least 2 buses to ferry due to this.
Peng Y. Couples Singapore, August 8, 2014
Convenient location

Location, rooms
6.3
Peng Y. Couples Singapore, August 8, 2014
Good location

Room is big, near sightseeing, convenient location
6.7
Generally ok and friendly front desk staffs
Wong P. Business travelers Canada, August 8, 2014
Convenient location

Close to commercial area
8
- Convenient location for business - Room deco is a little too dark
Li F. Couples China, August 6, 2014
a convenient and spacious hotel

close to the old city, room spacious
9.7
we stayed there for four nights. the most wonderful thing is the location. It is located a street away from the biggest casino in Macao
Remillyn M. Families with young children Philippines, August 6, 2014
Great Breakfast,good service,clean hotel

The hotel has a nice entrance,fast check in and check out,great buffet breakfast..
9
it was a very nice stay in grand Emperor Hotel.The buffet breakfast was great.
Shin K. Solo travelers Hong Kong, August 4, 2014
Normal

Normal
6
Just normal
Liran D. Business travelers Israel, August 4, 2014
Good place - excellent staff

staff, clean , location
9.7
was a great overall stay , staff is excellent , room is huge and clean , location is good , one minus is the time you need to wait for the elevators to come sometime.
Michelle C. Families with young children United States of America, August 2, 2014
Lovely place for staying

Food, location and front desk service is nice
8.3
The breakfast buffet is the best , location is good . Big room !

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Customer Reviews - Grand Emperor Hotel, Macau

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