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Grand Emperor Hotel

288 Avenida Comercial de Macau, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 300

Recent customer reviews

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Excellent

8.2

based on
756 reviews

397 reviews in English

Value for Money
7.8
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (756)
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Chieu Y. Families with young children Malaysia, December 26, 2015
Could be better

Location
4.7
So, so. Request non smoking room but room have very strong smoking smell. Room assigned to get no view n the breakfast price for child is over price as the varianty not much but charger at mop 99 which kids is small eated only.
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Anna Y. Couples Canada, December 24, 2015
Location , location , location!

Almost all the staff we encountered provide excellent service
8.7
The only complain I have is only one floor is non smoking and we did not get the room on that floor, but that's not the hotel fault because the clientele of the hotel and most gamblers smoke, they have to accommodate that, but the hotel did their best to help us with the smell by providing air filter and freshener in the room and it helps
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Charmaine S. Couples Australia, November 17, 2015
happy stay

our room the food and casino
10
Our first stay in Macau had a wonderful holiday and will be back to stay at your wonderful hotel.
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Lee W. Business travelers Malaysia, November 7, 2015
good location

staff good. clean. nice.
9.7
Good location will stay there again when back to macau again. Overall everything is very good.
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Meow K. Families with older children Malaysia, October 27, 2015
A Great place worth return to

location, staff efficiency & value for money
8
Reservation staff, Ms. Wendy Wen's prompt reply to my email was FIRST impressive; Reception staff, Ms. Miko, after gathered my feedback that the bed is a bit old and not so comfy, reported to her superior who in turn, called me for a better understanding on my remark; Food on the third floor was ok but not the cashier who presented her sour face most of the time; Bus drivers to the Macau Ferry Terminal and Airport were rude; Hotel condition/ cleanliness did not get a full "5" grade from me was due to the strong smell of cigarettes in the lifts; Overall, this is a great hotel!
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Assam E. Business travelers Australia, October 24, 2015
Bling without zing

Location to old Portuguese sites
6.3
Overwhelmed by over the top gold phoneyness only saved by courteous staff. Surprised the old Buckingham guards didn't serve inside the hotel!
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Sally W. Groups Malaysia, September 28, 2015
Convenient location

Foodcourt; near to Senado Sq and eateries
8
Good pl to say in Macau city
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Tsing Y. Couples Hong Kong, September 28, 2015
Comfortable hotel

Clean, perfect location, comfortable
9
Nice clean room and big size
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Piao K. Solo travelers Taiwan, September 27, 2015
Good

推薦
8.3
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Yap G. Business travelers Malaysia, August 28, 2015
Grand Emperor Hotel

location
10
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