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Grand Emperor Hotel

288 Avenida Comercial de Macau, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 300
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
62 reviews

Value for Money
7.8
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.5
Groups (62)
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Shih C. Groups Singapore, December 30, 2014
staff are helpful & friendly

Near to Senado Square/New Yaohan Shopping Mall
8.7
I was given free upgraded to Deluxe room & all of my requests for room were fulfilled. Staff are friendly & helpful to assist us except for the crew at where we were having our breakfast have a little attitude problem. Overall are great during my stay wf parents. Highly recommended!
See C. Groups Malaysia, December 6, 2014
Great hotel

Location, Clealiness, Comfortable room
7.7
Satisfied.
Pauline O. Groups Singapore, November 22, 2014
Great location

Location, room size and staff in the front office
7.3
Location is great, just next to New Yaohan and 10 minutes walk to Senado Square. Was kinda wowed by the gold decor, a bit too 'showy' for my liking but nevertheless still impressive. During check-in, staff was very kind to give me a upgrade to the family room as there were three of us and booking only indicated two. Room was new and clean, with a queen (or was it king?) sized bed and a single bed.
Chee C. Groups Malaysia, October 29, 2014
is a nice and comford hotel

food, comfort of room and clean
10
Everything are perfect
Seishi T. Groups Japan, October 24, 2014
Nice clean room but services are a bit poor

Clean room Location and Breakfast
7.3
Had a problem with room door lock. Disapointed with no roulette in casino.
Seishi T. Groups Japan, October 24, 2014
Nice clean room but poor services

Room Breakfast Location
7.3
Had trouble with room door due to front staffs
Chaocho Y. Groups Taiwan, October 23, 2014
Good location close to tourist sights

Convenient location, clean, friendly staffs
8
Kee S. Groups Malaysia, September 26, 2014
Pleasant stay

Location, Room Condition and Atmosphere
7.7
Overall it's a pleasant stay, great location and friendly staff. Will recommend for couples and group of friends.
Thanakon S. Groups Thailand, September 18, 2014
Casino employees who provide assistance terrible

delicious
8.7
Casino employees who provide assistance terrible service. Expressions and words due to the airport ticket pickup at 3fl level.
Seng T. Groups Singapore, August 20, 2014
Excellent Hotel Location

Excellent Location to shopping area, Nice Hotel, Big Rooms
9.3

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Customer Reviews - Grand Emperor Hotel, Macau

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